Palacio de Pujadas | Hotel in Viana

For me it would have been a 5 star hote. If they fix the shower head. The first room we got it was broken. For me it is important because we are doing the Camino and for me a bath is too hard to slower. They were nice and changed my room. The other incident someone open our room - 9:00 pm. Me and my husband were sleeping; that was concerning for me.

Comfortable, clean room. Beautiful, well kept hotel. Super nice staff

rooms where fantastic, the town itself is absolutely stunning - its easy to find parking in the area - it is almost as a movie setup to stay in this town - we had a lot of key issues but it was solved in the end so all good and we would stay there again

Amazing!!!!

An attractive and spacious room, lovely furniture and comfortable bed. The bed cover looked dated and not really required but overall most enjoyable.

Great place

Good location for walking the Camino, but on Sunday main restaurant closed , poor selection of food available in bar and the place needed to be cleaned

The property location and layout is very good ... right on the Camino de Santiago. I stayed their in 2008 and again in October 2024. This time I found the beds to be very uncomfortable (matress was extreamly soft / broken springs maybe) and need to be replaced. The receptionist was covering several possitions in the hotel and as a result was not always available at reception. We could have been advised about the excellent Pilgrim’s Menu (only €15) on check-in but instead was advised we would have to pay an extra €10 if we wanted breakfast. Service was excellent for our Pilgrim's Meal (Thank you). However, I was not impressed with the service we got the following morning (2nd Oct). Firstly we were told they did not serve crossaints in the bar (we just wanted coffee / tea and a crossaint for breakfast). They were available in the breakfadt area. The bar person rudely interupted me while I was having a conversation with another guest (Pilgrim) in the breakfast area. I do not speak Spanish, and I also need glasses to read. She seemed to have no patience and looked like she was upset with me. I asked her to give me a moment. The small crossaints were not fresh. Shortly afterwards, the receptionist came down to the bar and explained we were not allowed to eat in the bar. I said we were finished and we paid our bills. I found the whole experience bizarre. I dont want to blame staff, but there was no sight of management anywhere. I feel the staff need to be given a bit of direction

Our stay at Palacio de Pujadas was nothing less than GREAT. We arrived one day later due a flight delay and they were very nice understanding and accommodating. We asked an extra fan to our room bc it was really warm and in less 10 min the fan was there. All the staff work together as a team as they share the reception and the bar/restaurant and they are simply amazing, all of them. I don't speak Spanish and they tried to help any chance they had. Highly Highly recommend.

What I didn’t like?. Well there’s no need to ask that question.