Promenaden Hotel | Hotel in Gera, Thuringia

“This is a beautiful old hotel property. It has great bones and the rooms have been updated and modernized nicely. That said, there are some very quirky aspects to the property. Firstly, there is no reception - just an automated machine that provides a key card. This means that there is no one to ask about parking, amenities etc. The second thing is that no one speaks English at all. The cleaning staff was very sweet but could not speak a word. We had to use Google Translate for all interactions including ordering breakfast, asking for towels, etc. Finally, the public spaces are very austere. This seems out of place with the historic hotel. For example, there are just IKEA tables and chairs in the eating area but then there is a large open foyer on the second floor with a grand piano. But there are no chairs or couches in that room. It seems with a bit of TLC this could be a great boutique hotel and cool place to hang out. This is especially true when you consider the location right across the street from the historical theatre where we attended the International Ballet Festival.”