Pullman Kaifeng Jianye | Hotel in Longting District, Henan

“I would highly recommend. This place is wonderful. Great breakfast. Great staff.”

“Hotel was beautiful, new, spacious, clean, modern. Buffet food quality can be improved. Hotel guests are smoking everywhere. Loud music at buffet restaurant during dinner. Hotel is a long walk from the main road. Loud music from other room in the middle of the night and staff didn't stop them. Some other hotel guests tried to open my room door for 10min at night.”

“Fantastic hotel. Staff were extremely helpful. Would stay there again.”

“Good environment with a large and well-designed open space surrounding the hotel property. You see plenty of blossoms in spring time. Can access the garden directly from the room, with a nice "balcony area". Hotel hardware is new and well maintained. ”

“Wonderful place to stay. Friendly staff, fantastic breakfast. I would stay here again.”

“Very nice hotel in Kaifeng. It is near all major attractions and breakfast is very tasty.”

“A beautiful hotel in a good location. The bed is comfortable and the service is great. The carpet is a little old and the bike rental is only allowed within the hotel area.”

“Walking distance to restaurants and tourist parks around the beautiful river area. Friendly staff and spacious elegant hotel. Big pool area and modern gym. Very relaxing well managed hotel.”

“Nice environment with friendly helpful concierge, room was clean. Could be better if concierge and front desk could speak and understand English. Service standard for a Pullman hotel was quite a disappointment. Firstly, receptionists were always looking down on their phone rather than greeting their guest when we return to the hotel- that just make guests feel unwelcome. There were smokers in cafe within the hotel and I had to request for a non smoking area but was told that public area "should be" smoke-free - service standards not upheld! Cakes in cafe looks delicious but was a mediocre. My very diluted tea was served with a miserable one-cup tea bag in a pot of hot water?!! I had to request for a cup of hot water with a new tea bag. Breakfast restaurant was disappointing- milk was not refilled for coffee machine, no labels on small cheese platter, no tools to serve cheese, labels on pastries were mixed up even when it was written in dual languages. Had asked to speak with the manger but was told that he was in the morning meeting. There was no attempt from front desk to address any of my concerns.”

“Lovely place. Inside and out. Casual cafe, great pool, fast room service, helpful staff. ”