Quality Inn & Suites | Hotel in West Helena, Arkansas

“City water problems caused low water pressure and no hot water for showers. First room at checkin didn’t have a working shower. The staff was friendly and helpful.”

“Place had bed bugs we woke up and had bites all over us. ”

“Close to venue”

“The only issue was the AC unit wasn't working properly. Had to keep thermostat set at 60 for continuous comfort. This place could use some upgrades. ”

“The property needs a serious upgrade. Lighting bad in bathroom. ”

“The staff was extremely friendly. The rooms were organized very well but the maintenance was not good at all. Entrance door to the room, the lock was loose and one of the sinks in the room was broken. It was supposed to be a handicapped room but no removal shower head or grab bars so it wasnt really a handicapped room. The bathroom had mold everywhere. The TV remote was missing and the clerk at the desk had problems finding one that worked with batteries. Did have a nice entry and breakfast area. Housekeeping was great. It was hotel management that was bad.”

“The appearance of the building was concerning but it was overlooked due to the buildings age. Thankfully the inside was clean and up to par. The ac unit worked exceptionally well and moreover the staff was courteous and helpful. While the pool was closed, the continental breakfast was inviting. The only reason I didn't give the hotel 5 stars is because their continental breakfast was meatless thus prompting me to seek breakfast elsewhere. I look forward to utilizing their accommodations in the future. It's no Hilton or grandiose hotel but for the price, it was worth it especially being close to restaurants and shopping.”

“I would not stay there again.”

“The front desk person took along time checking me in. I paid for a king room but she told me there were only queens left. There were no cars in the parking lot so I don’t know why there were no king rooms. The hotel is old and our room was run down. The fake leather on the chair was peeling off. The bed was very hard and uncomfortable. ”

“Shower had water backup. Bug dead in room on arrival. Carpet not completely cleaned. Limited towels. Tv not clear to watch. Limited toiletries and they were old. ”