Quality Inn University | Hotel in Lansing, Michigan

“I think CSR should be a little personable! When checking out I had left my deposit in cash so I approached the desk to check out and put my key on the counter and the front desk person said your all set so I replied I’m not all set i have a cash deposit to receive ! I’m saying this to say address people look up from the computer! ”

“Older building overall with some upgrades. Loved that the room floors were tile and not carpet. However, no bathroom fans (sink is outside of bathroom that has shower and toilet), we didn't have hot water for showers our first morning, then they fixed that. AC in one room just ran and blew coolish air, but left room feeling muggy/humid. Other room we had AC blew cold air and had to be turned down when it was cold enough in room. Rooms we were in had no natural light. Very centrally located and area seemed safe.”

“Upon entering, the carpet - although new - was of a texture and combined colors which made it appear dirty and not very clean. That proved false but was the first impression when we entered the back entrance door for our room. Towel rack in bath was broken. Only one washcloth for two people. Sink area small. TV control would not turn tv on or off and limited in channels. Breakfast okay but milk dispenser wouldn't pour until attendant unscrewed top.”

“No elevator!!”

“It was clean, the staff was friendly. ”

“Check-in was easy. Room, and basically the whole place was clean. For me, it was perfect for it's pricing. That said, I couldn't really leave 5 stars because my bathroom ceiling was in the process of falling down, the indoor area with the pool, seating, and hallways were very poorly lit. It's just an old and very dated motel in need of a makeover, and it's hard to give that 5 stars, despite none of those things bothering me personally. I would attempt to stay in this motel every year for Stoopfest because the location is great. Very affordable ride services to and from this motel as it's only 8 minutes away. It's also surrounded by businesses, so if you need pretty much anything, you can get it nearby. Oh, I will note that the place can be loud. The rooms are arranged around the indoor pool, so when the kids wake up and start playing, and when their parents start yelling at them, you will probably not be sleeping in.”

“Parking lot has a lot of potholes. The room was clean and it the hotel was conveniently located near the highway, but not so close that the highway noise was a problem. Breakfast was really good. The thermostat didn't work all that well and needs to be upgraded. The price was excellent and the pool area was nice.”

“It was fine”

“found hair in my bed, pool tables missing balls, kids enjoyed the pool though:)”

“I didn't eat breakfast or use the pool. I had shoulder surgery in the morning so i couldn't eat”