Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry
2 restaurants, an indoor pool, and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a poolside bar, and a snack bar/deli are onsite. Renaissance by Sulo offers 120 air-conditioned accommodations with minibars and safes. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Aktau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.
Arrivals & Check-in
Contactless check-in, practical layout, settle straight in
Hotel · Aktau
Arrival
Check-in start time: 3:00 pm; check-in end time: anytime early check-in subject to availability an early check-in fee will be charged minimum check-in age: 18
Summary: Though the room was tight, it had a good bathroom and comfortable beds. Breakfast good and many options including eggs to order, with attentive staff. The gym was one of the best in any hotel. Location is near the Caspian Sea and a large grocery store, as well as several types of restaurants. The main negative was that we had no AC in the room. It took a long time to understand why, but we finally understood that we were there during transition season when the AC is not yet available. The staff brought a couple of fans and extended our time before checkout, but it was not so comfortable in a western facing room.
Read More
Barry
·
Apr 12, 2026 11:11:58 PM
Summary: There are hotels you stay in… and then there are hotels that quietly adopt you.
Renaissance by Sulo did the latter.
We were meant to pass through Aktau like a postcard in the wind. One night. A quick rest. Then onward.
Instead, thanks to a ship delay involving our car somewhere on the Caspian chessboard, that single night unfolded into a full week.
And this is where the magic happened.
The reception team did not simply “assist.” They orchestrated. They investigated. They followed up. Twice a day, every day, without fail, they checked the ship’s status and updated us with calm precision and genuine concern. It never felt procedural. It felt personal. They cared as though it were their own vehicle drifting across the water.
After travelling in more than 60 countries, I do not hand out praise like hotel keycards. This was, without exaggeration, possibly the finest customer care we have ever experienced. World class is an understatement. This was hospitality elevated to an art.
Every member of staff radiated warmth and professionalism. No request was too small. No question was brushed aside. Each interaction carried that rare combination of efficiency and heart. The kind that turns an unexpected delay into an unexpectedly beautiful memory.
If you find yourself in Aktau, don’t hesitate. Stay here. You will not simply be checked in. You will be looked after.
To the entire team at Renaissance by Sulo: thank you feels far too small, but it is offered with enormous gratitude.
Read More
James
·
Feb 28, 2026 05:44:47 PM
Summary: nice place to have some rest beside the sea
Read More
Daiho
·
Aug 22, 2025 08:55:35 PM
View more reviews
Renaissance by Sulo Reviews
Summary: Though the room was tight, it had a good bathroom and comfortable beds. Breakfast good and many options including eggs to order, with attentive staff. The gym was one of the best in any hotel. Location is near the Caspian Sea and a large grocery store, as well as several types of restaurants. The main negative was that we had no AC in the room. It took a long time to understand why, but we finally understood that we were there during transition season when the AC is not yet available. The staff brought a couple of fans and extended our time before checkout, but it was not so comfortable in a western facing room.
Barry
·
Apr 12, 2026 11:11:58 PM
Summary: There are hotels you stay in… and then there are hotels that quietly adopt you.
Renaissance by Sulo did the latter.
We were meant to pass through Aktau like a postcard in the wind. One night. A quick rest. Then onward.
Instead, thanks to a ship delay involving our car somewhere on the Caspian chessboard, that single night unfolded into a full week.
And this is where the magic happened.
The reception team did not simply “assist.” They orchestrated. They investigated. They followed up. Twice a day, every day, without fail, they checked the ship’s status and updated us with calm precision and genuine concern. It never felt procedural. It felt personal. They cared as though it were their own vehicle drifting across the water.
After travelling in more than 60 countries, I do not hand out praise like hotel keycards. This was, without exaggeration, possibly the finest customer care we have ever experienced. World class is an understatement. This was hospitality elevated to an art.
Every member of staff radiated warmth and professionalism. No request was too small. No question was brushed aside. Each interaction carried that rare combination of efficiency and heart. The kind that turns an unexpected delay into an unexpectedly beautiful memory.
If you find yourself in Aktau, don’t hesitate. Stay here. You will not simply be checked in. You will be looked after.
To the entire team at Renaissance by Sulo: thank you feels far too small, but it is offered with enormous gratitude.
James
·
Feb 28, 2026 05:44:47 PM
Summary: nice place to have some rest beside the sea
Daiho
·
Aug 22, 2025 08:55:35 PM
Summary: Nice hotel. Comfy rooms and very helpful staff. The pool is really and well maintained. The breakfast is really horrible, though - just loads of tasteless and anonymous looking meat dishes and bizarre veg concoctions.
Daniel
·
Aug 16, 2025 03:16:17 AM
Summary: Was there on a week trip to see friends and the staff were excellent and very friendly . Nothing was a bother to them . Highly recommend this hotel
CHARLES
·
Mar 8, 2025 08:24:03 PM
Summary: Nice hotel with friendly welcoming staff
MR J F
·
Feb 17, 2025 04:19:36 PM
Summary: In general we enjoyed our stay very much: Quiet, good view, great location, very friendly staff, great bed with good linnen, duvet and pillows.
What could do with some improvement is the bathroom:
it is big but does not have walk in shower, has a very uncomfortable toilet seat and weird lighting. the shampoo , conditioner and shower el where good but only simple hand soap and no other amenities.
Breakfast was buffet style: very good. breakfast area not that cosy and the background music was simply disturbing: very bad coice for an early morning and the ceiling speakers are of very poor quality ! .
Eric
·
Oct 28, 2024 04:02:53 PM
Summary: Honest staffs and service members are going to make a journey comfortable
Kwangwoo
·
Mar 20, 2024 06:43:03 PM
Summary: Good quality / price combination. The hotel was opened in 2005 and then renovated a couple of times. It is getting a bit old but given good location and relatively good price it is a very good value for money. The hotel used to be the best one in the town but since then new hotels have been built in and around the town. Still among the best ones though. Half of the rooms, gym and restaurant used to have a sea view but due to ongoing coastal construction some but not all partially lost that view so double check your room views with the booking team, if that is important for you. They have two swimming pools - the outdoor one with sea view, obviously open only during summer season, and a very small indoor one, no particular view. Overall, good location - the sea, promenades, city centre are either within walking distance or at a short and relatively cheap taxi ride.
Most of the rooms are standard, good quality ones for this brand, good furniture, wall to wall carpets, clean and well equipped bathrooms. Housekeeping is at a good standard level. Reception team do their best to observe sanitary rules during the pandemic, all of them were wearing face masks, observed social distancing and provided all necessary information about health and safety rules in the hotel. At buffet breakfast they supply face masks and plastic gloves, which is a good practice during the pandemic. Overall, a good hotel for business and short term travellers with a good location and services.
Malik
·
Nov 7, 2021 02:50:45 PM
Summary: The beat and only option in Aktau - you are right in the center of the city and with a view of the Caspian Sea
R
·
Oct 13, 2021 09:39:32 AM
Good to know · before you book.
Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in subject to availability an early check-in fee will be charged minimum check-in age: 18
Check-out
Check-out before noon late check-out subject to availability a late check-out fee will be charged
Pet Policy
No pets or service animals allowed
Child Policy
Children are welcome. kids stay free! up to 2 children 6 years old and younger stay free when using existing bedding. rollaway/extra beds are available for kzt 7000.0 per day.
Payment Policy
Fee for buffet breakfast: approximately kzt 8000 for adults and kzt 4000 for children airport shuttle fee: kzt 12000 per vehicle (one-way, maximum occupancy 3) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: kzt 7000.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Stay length
1 Night minimum.
Other Policy
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Booking
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FAQs
Frequently asked questions
01 / 07
Is this Renaissance by Sulo pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
02 / 07
Does the Renaissance by Sulo have a swimming pool?
Yes, this Renaissance by Sulo has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
03 / 07
How much does it cost per night to stay in Renaissance by Sulo?
Best-rates for the Renaissance by Sulo starts from $78 per night with includes Air Conditioner, Parking, Pool, TV, Wheelchair Accessible, Accessibility, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other facilities. Sonder is dedicated to ensuring every traveler enjoys a comfortable and exceptional stay, whether traveling solo, with a partner, with a pet, or with the whole family.
04 / 07
Is Renaissance by Sulo a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
05 / 07
Is the Renaissance by Sulo wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Renaissance by Sulo is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
06 / 07
What is the minimum night stay policy for the Renaissance by Sulo?
Based on the information reported by the owner or manager, the Renaissance by Sulo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
07 / 07
What cancellation policy is in place for Renaissance by Sulo?
Based on the information reported by the owner or manager, details for the cancellation policy for the Renaissance by Sulo are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Yes, this Renaissance by Sulo has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
Best-rates for the Renaissance by Sulo starts from $78 per night with includes Air Conditioner, Parking, Pool, TV, Wheelchair Accessible, Accessibility, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Spa, Restaurant, Bar, Toiletries, Guest Services, Breakfast, Child Friendly, Internet, Kitchen, Laundry with all other facilities. Sonder is dedicated to ensuring every traveler enjoys a comfortable and exceptional stay, whether traveling solo, with a partner, with a pet, or with the whole family.
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Based on the information received from our partner, the Renaissance by Sulo is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
Based on the information reported by the owner or manager, the Renaissance by Sulo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
Based on the information reported by the owner or manager, details for the cancellation policy for the Renaissance by Sulo are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Neighborhoods of Aktau
Every few blocks, a different Aktau.
From historic streets to leafy waterfront, each neighborhood offers its own way to spend a day in the city.
Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: KZT 8000 for adults and KZT 4000 for children
2 restaurants
Minibar
Free bottled water
Coffee/tea maker
Parking
24-hour roundtrip airport shuttle (surcharge)
Wheelchair-accessible parking available
Airport shuttle on request
Free self parking on site
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible pool
Height-adjustable showerhead
Wheelchair-accessible fitness center
Wheelchairs available on site
Wheelchair-accessible business center
Handrails in stairways
Elevator
Wheelchair-accessible restaurant
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Low-height door lock
Stair-free path to entrance
Wheelchair-accessible path of travel
Grab bar near toilet
Well-lit path to entrance
Lever door handles
Low-height electrical outlets in bathroom
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar in bathtub
Wheelchair-accessible path to elevator
Activities
Steam room
Fitness center
Billiards/pool table
Sauna
Indoor pool
Seasonal outdoor pool
Entertainment
Cable/satellite channels
Plasma TV
General
Elevator
ATM/banking services
Banquet hall
Computer station
Meeting rooms
Conference center (2422 square feet of space)
24-hour business center
TV in lobby
Smoke-free property
English
Russian
Guest Services
Soundproofed rooms
Snack bar/deli
Indoor pool
Laundry facilities
Seasonal outdoor pool
Wedding services
Multilingual staff
Luggage storage
Dry cleaning service
Daily housekeeping
24-hour front desk
Concierge services
Laundry facilities
Internet
Available in some public areas: Free WiFi
Available in all rooms: Free WiFi
Outdoors
Pool sun loungers
Free pool cabanas
Pool umbrellas
US $78/ NightBest price guaranteed
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GuestsAges 13 or above
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Microdistrict 9, Aktau, 130000, Kazakhstan
54 reviews
Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry
Shower/tub combination
Free newspapers
9.8
Pet Friendly
Private Beach
Oceanfront
Ocean View
View
Balcony/Terrace
