Riad NayaNour | House in Sidi Bou Amar, Marrakech-Safi

“I stayed at Riad Naya Nour in Morocco and unfortunately had several issues that made the experience disappointing. First, one of the receptionists lied about not having eggs withmint tea, simply because he didn’t want to cook them. It was very unprofessional, especially compared to the female staff, who were always polite, kind, and helpful. The pool is extremely small—only about three people can fit, and you can’t actually swim. It’s more like dipping your feet in. On top of that, the water has so much added color/chemicals that it burns your eyes and the smell is unpleasant. Food and drink prices are very high, and you can get something much better and cheaper just by stepping into the nearby souk. One of the staff members also brought me rotted orange juice, which was shocking. I truly hope you don’t end up being served by the same person. Another major concern: the riad is located right beside a corner where airport taxis drop guests off, and some random men wait there. They immediately come up, grab your bags, and pretend to “guide” you to the riad—then they demand 200 MAD. I didn’t fall for it, but it’s unbelievable that this continues happening and the riad isn’t working with police to stop it. Overall, the breakfast is poor, the pool is unpleasant, and the service depends entirely on which staff member you get. Prices are too high for what you receive. I recommend booking elsewhere until management seriously improves the quality, honesty, and safety for guests.”

“We had the most fantastic stay. The staff were wonderful and couldn’t do enough to help us. The riad was immaculate and our room was cleaned to the highest standard everyday. Great location also ”

“Nice place”