Rosewood Baha Mar | Resort in Nassau

“It is an amazing propoerty”

“Very clean room . Love the pool”

“excellent”

“Great place”

“The natural setting is beautiful. But for >> 1000/night, this experience is WAY below expectations. The staff is not helpful nor present. Certain places were not clean. The wireless does not work. When we asked for help with the thermostat because it was set to 65 degrees, they said the only option is to shut it off and have no AC. You pay 28 dollars for a salad of just leaves and 4 tomatoes or 17 dollars for tortilla chips and salsa. The worst part is the hours. The pool may open at 8 am but not really and you’ll get yelled at if you. Some people will tell you it closes at 5 although other nights people are swimming at 7. The hours at everything are limited. Staff is never warm or helpful. We waited for a towel at the pool and the after 30 minutes went to go find one. When my husband asked a staff member, can we take these towels, we were scolded to sit have someone come to you! I’m from nyc and I realize the cost of hotels/hospitality but the truth in there are hundreds of other places/hotels that would give you way more for the money.”

“Great hotel. Super convenient. Restaurants just ok. Really busy. Fun shops—kinda like staying at the Wynn but rooms a little louder than you might expect. Thinner walls. Expected a little more. ”

“Property was nice and well maintained. Food was very expensive. ”

“Rooms were very nice and clean. Property was really well kept and clean. Excellent service. The pools were kind of empty and not super sunny for vacation lying out. Beach was kind of dull, not a lot going on at the pool or beach. Restaurants were good but very expensive. ”

“Wonderful staff and properly ”

“We stayed at Rosewood previously. Our room this trip felt dated and worn. Our room was in a different tower/area which perhaps is older. We had issues with the lights, the balcony seemed half-furnished, the carpet outside our door torn and worn out. We had a terrible experience at high tea but wonderful service (Jenika) after as the cost was taken off our bill. The Mexican restaurant bar area was filthy on the floor. We brought attention to it but just like our service, it was disregarded. The waterpark was such good fun. Made us feel like kids again. The beach always had loungers available. Flamingo Yoga was not only a must visually but their handler teaches you a lot about the birds themselves. The gym was great as was the spa though it was very expensive. Would we come back ?! For a supposed luxury resort Rosewood came up short. I would rather stay next door at The Hyatt for more than half the price or if in a group to socialize SLS. Same amenities, same restaurants just better pricing. ”