Summary: Cozy. Very gentle and helpful staff
Francisco
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Sep 27, 2023 02:07:52 PM
Summary: Beautiful hotel. Most welcoming place I have stayed at in many years of world wide travel thanks to the owner/manager Ms. Wa Wa (sorry if the spelling is incorrect). She greets you on arrival and sends you off with her warm and beautiful smile upon departure (even at an early hour of the morning). Special acknowledgment also to the restaurant manager. The entire staff are most courteous and friendly.
Each room is set up as a bungalow with a balcony. The rooms are very comfortable and clean. The bathrooms are somewhat outdated but no problem as everything works fine. Plenty of hot water for the shower/tub combination. Wifi was excellent. The pool is large and well maintained as is the entire hotel complex. The breakfast buffet is good.
I would definitely stay at this hotel again if my travels bring me back to Bagan.
John
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Jan 24, 2020 09:40:09 AM
Summary: We stayed two nights and it was a relaxing stay with a welcome pool. The wait staff was very attentive in the dining hall and gave us lots of coffee. The breakfast buffet was good.
Anasuya
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Jan 22, 2020 07:30:00 AM
Summary: Very comfortable and clean hotel. Brand new swimming pool. Charming cottages. Friendly staff.
Christel
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Dec 31, 2019 12:26:14 PM
Summary: Helpful and cheerful staffs. They remain at our disposal from early morning until dark. Everywhere is clean.
Oct 26, 2019 03:13:49 PM
Summary: Lovely hotel. Each room is a separate bungalow with a balcony. The room is huge with a large bathroom and a tub. The pool is a nice addition. But the best thing about this hotel is the staff, and especially Wawa. We arrived early in the morning and they had the room ready for us. They helped us with the bus ticket and with other things as well. It is far from the center but that’s an advantage, because it’s quiet. It is possible to walk to the village which is nearby. Anywhere else you need a ride anyway, so it doesn’t really matter.
Oct 23, 2019 11:06:11 AM
Summary: We had lovely 2 days in wonderful Bagan and in particular at Ruby True Hotel. The Hotel manger and the entire staff is really kind and fullfills all whishes.
A eScooter was provided to us directly after our arrival at 5h30 am (!) to see the sunrise and we received a room also well early and before official check-in.
Perfect!
Andreas
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Oct 2, 2019 07:48:47 PM
Summary: Good locality. Near new Bagan. Facilities arranged by hotel staffs like ebike. Van pickup are wonderful. Personal attention provide by manager Ms Wahwah are incredible. Bfast are average reasonable. Will be back.
KevinTan
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Sep 9, 2019 02:48:30 PM
Summary: Very friendly and well trained staffs, room are large and cleaning, garden is well managed, hotel room is very quite for relax.
George
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Jun 30, 2018 01:51:08 PM
Summary: Imagine 30+ units scattered in a large and lovingly tended garden, very comfortable beds with excellent linen, and a standard of service rarely found anywhere at a mid-range establishment. During our three night stay early in 2018, my wife and I had the feeling that we were welcome visitors to a friend’s home – the sort of friend who’ll make sure you get good support from your electric bike rental place when the batteries died, and who’ll get up at four a.m. to send you on to the Mandalay boat with a breakfast box in hand.
Yes, the Ruby True’s cottages could use a face-lift; in particular we older folks would appreciate better lighting and brighter walls. The shower head and controls could be updated with individually adjustable apparatus, and there could be more hooks and a larger tray or shelf to hold bathroom gear. The wi-fi signal is strongest near the office and dining room; we suppose there are ways to enhance the signal elsewhere on the property.
We were told that the Ruby True has a new owner who’s planning to renovate. If this is so, pray that the work is done thoughtfully, with care to preserve what makes this inn so delightfully retro.
B Tuyet
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Feb 13, 2018 06:13:35 PM