“We stayed for the traditional experience and the Onsen, absolutely fabulous!, super convenient just a 10 minute walk to station, and Lawsons. ”
peter
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Dec 9, 2024 12:35:59 PM
“Huge room, private onsen, delicious dinner that left us rolling to our rooms, transport to and from the hotel to the station and to Nagano monkey park, and the customer service is incredible. Can’t recommend this place enough!”
Janice
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Jan 8, 2024 07:29:32 PM
“Just an amazing experience. As an only english speaking Canadian, it was a truely magical time. Make sure you take advantage of all the amenities and at least once, use the private bath on the roof.”
Joseph
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Nov 26, 2023 07:05:50 AM
“This was our first time at a ryokan and our stay was the highlight of our 25 day trip to Japan. Great customer service from staff. Food was delicious (dinner and breakfast) and very accommodating on diet restrictions. They provided shuttle from Yudanaka Station and Snow Monkey Park. I would highly recommend them if staying in Nagano. Arigato Gozaimasu (Thank you) Ryokan Biyunoyado for a lovely stay.”
Christine
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Oct 31, 2023 03:33:28 AM
“I had an amazing time. The people were very kind and helpful. The tub and views were breathtaking and the food was incredible. They had transportation from the train station to the hotel arranged without me even asking.”
Kevin
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Jul 30, 2023 09:02:11 AM
“The staff at the property were amazing. So very helpful and humble people. As a westerner I had always stayed at Marriott properties in Japan and to experience Japanese culture we decided to stay at a Rayokan. The Japanese food was very tasty and very elegantly presented. The Onsen bath was very nice with a wonderful view over the city. If you want to experience Japanese culture in a mountain setting, this is the place. ”
Paul
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May 15, 2023 04:15:01 PM
“Delicious food, beautiful onsen. Staff is great and so friendly with kids. We had our 3y old with us, tatami rooms and great for families. They had a special kid meal and breakfast every day. We loved it!”
Otenkei
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Oct 12, 2019 01:18:05 PM
“Great property and onsen. Food was very fun and staff were great.”
Jan 8, 2019 02:49:17 PM
“Great onsen. Perfect place for an overnight stay after the snow monkey park. Dinner and breakfast are both decent too”
yang hong
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Nov 23, 2017 08:01:56 PM
“I had read previous reviews (as you do) before we went to the Biyunoyado and was happy to see it score so well but i was still pleasantly surprised with the place. From the moment we arrived the staff were lovely to the very moment we left, we decided to make the short walk back to the train station ourselves to stretch the legs before the train journey to sendai and we had one of the staff run over to ask if we needed a lift and we were also being waved off by two of the others. The Onsen are lovely, it's nice that they switch round so that you can enjoy both of the rooms, both are lovely so either way you are not hard done to! We also decided to rent the private onsen on the roof for the 40 minutes and i'm really glad we did, it was really relaxing and it was nice to have the time to ourselves and for such a small cost it's such a bargain! There's a free shuttle to the snow monkeys which is worth doing as the walk wouldn't be great, and we found the staff so welcoming and helpful, it really seemed like they were happy to help. We also decided to have the Japanese breakfast instead of the Western and i'm glad we did as it really enabled us to enjoy the full traditional experience, I can understand that it may not be for everyone but I would really urge anyone to give it a go. We stayed for 2 nights after doing the Magome to Tsumago Nakasendo highway and i honestly couldn't think of a better way to relax or rave about it more!”
Louise & Chris
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Jul 31, 2017 08:44:23 PM