Seattle Marriott Waterfront | Hotel in Belltown, Washington

“There was a parade out front so our shuttle was not able to drop us off there we had to go todo an 3-4 flights of stairs since the deltas also broken. I was not notified of a parade and when I asked at the desk I was told they did not have my email. This was a lie since they had emailed me the previous day saying they were looking forward to our stay. Everything was closed by the time we got there and there were no local places open. Had we known about the parade we could have gotten something to eat before we left the airport or in our way. The only positive thing was the the bell staff they we Amazing! Johnny and another young man helped us with bags. If there would have been no fee I would have canceled our stay that was scheduled for Aug 2nd. This has to be the worst experience ever and I have stayed in military hotels that better staffed. When I asked about getting some sort of compensation I was told the parade was a city problem not theirs. And I was given a 26.00 credit that I later found out was standard for all rooms”

“We arrived at the airport and took a shuttle to the hotel since I was told when I call they did not have shuttles so I made other arrangements. As our driver is ready to drop us off she tells us that due to a parade we would have to walk almost 2 blocks and down 4 flights of stairs since the elevator was broken. I will say that the young man that came up to the street to meet us was great and he tried to help but we had 4 large bags and 4 carryon bags. When we finally got to the desk I asked why we were not told about a parade and that we would be walking streets in a town we did not know after dark I was told they did not have my email and I showed him the 4 emails I got the day before and that morning of looking forward to our stay so that was a lie and I asked if there could be any compensation I was told they are a high end hotel and they cannot comp things. I explained we had reservations for after our cruise and that if it was possible to cancel and get my money back I would but he knew there was no way since I had prepaid for both before and after. Then to top it off all the places in the area we closed. Breakfast the next morning for the 4 of us was over 100.00 but I did use my 26 credit that does not even buy you 3 cups of coffee”

“Great hotel in a central location that can not be beat! We loved the walkability we were to a variety of attractions and sights around Seattle. We also enjoyed the pool which is a major plus when traveling with kids! Parking was a breeze with the valet and we were amazed and how quick they were to retrieve our car! Overall great stay and would recommend to others!”

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“Great location for access to the boardwalk, Pike Place Market, Space Needle, T-Mobile Park. Room updated nicely.”

“Extremely helpful staff. Arrived at 9 am after getting off a cruise. We were checked in immediately and then texted as soon as a room became available. Have stayed here on several occasions and always the same great experience.”

“Very convenient location for cruise and walk to space needle. Coffee at breakfast was excellent.”

“At those prices, there is MUCH room for improvement. 2 of our 3 rooms were not ready at the “guaranteed 4pm check-in”. One at 5, and the other at 6. They are understaffed, but the staff present tried their best. The place just banks off the location.”

“Was great if you are cruising from Pier 66! Right across the street. Awesome things within walk distance.”

“We had an amazing stay and loved our balcony with a great view of the harbor and the location was excellent - very close and walkable distance to all main sites and also to the Mariners Stadium. Great pre-cruise Hotel. All staff was great. Will definitely stay here again.”