“Excelente!!!”
Simone
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Jan 9, 2025 07:56:24 AM
“Amazing Location, Food and service !!!”
Dany
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Jan 6, 2022 08:04:24 PM
“Lovely little hotel near Geriba beach in Buzios. A little outside the main centre of the town, but daily shuttles made it easy to move around. A little TLC needed in some areas of the hotel, but overall a comfortable stay”
Dec 28, 2018 11:10:45 PM
“Excellent location, friendly staff, very good wi fi!! Delicious breakfast included in the price!”
Nov 12, 2018 07:19:16 PM
“Not a bad place but the rooms need newer furniture.”
Nov 7, 2017 12:33:12 PM
“We stayed for two night. The staff were very friendly and despite non English speaking did there very best to make our stay most enjoyable. We will definitely come back here again.”
Abhay
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Aug 30, 2016 06:17:33 PM
“Overall the stay was fantastic. In certain areas I gave 4 stars not because of any disappointment but because there is always room for improvement. The ONLY negative comments I could make were a couple of ants here and there (not near the bed), the shower door was missing (not really an inconvenience) and that's it.
I went with my girlfriend for a (couples) vacation within a vacation while visiting Rio.
The restaurant, pool, bar, location and staff were all great. English speakers on staff was a plus as we are from the US. I paid more for a one night stay in a Miami Airport Hotel on a connection than I did here. Would go back and will recommend to others.”
Joshua
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Aug 17, 2016 11:39:12 PM
“This hotel is super comfortable and in a cute historic neighborhood, just a stone's throw from an incredible beach. It's the perfect place to relax.”
Jul 7, 2016 05:56:18 PM
“We spent 2 days here and then rebooked a additional day because we enjoyed the resort so much!
We did have a issue with the air condition but the front desk was super efficient in shifting us to a new room and handled all issues with a smile! There were some ants crawling around the room...but keep in mind Serena resort is within a beautiful lush garden and the grounds are immaculate! There are bound to be ants from the garden so this was not a issue for us. We simply told the front desk and they made sure they were gone when we returned that evening! Relaxing pool !( Yes this is a family friendly resort so we were expecting children to be running about so we loved it!)
The location of the Resort is a bit far from the Center of Buzios but with a taxi or if your adventurous like we are... the quick bus! R$2.50 and your in the center! The resort does have a free Shuttle bus service 7 pm-12AM with a reservation that was flawless! We took advantage of their complementary bus tour of Buzios and their Surf lessons on the beach! It was a great stay for us and we will be back!”
Zoobeezoo
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Apr 6, 2015 02:00:00 PM
“We spent an extended holiday weekend with our two kids in Buzios and decided for the Serena because of its location, close to the beach (one block away is the beautiful Geribá beach) and also because we like the "boutique hotel"-flair.
The weekend was beautiful and we had a very good time at the hotel, enjoying the nice layout of the hotel grounds and the relaxing atmosphere. The kids loved the pool, although a rather small one, and the kids corner.
Food at the restaurant was good, the Picanha was excellent; the breakfast buffet was very complete. However, the staff could be a bit more attentive (e.g. when we were sitting by the pool, they never offered pro-actively any service; yet if we asked for it, we always got what we wanted)
The rooms are very nice, however the bath-room is minuscule, way too small.
The hotel offers a transfer to the city's restaurant area at night, which is quite convenient.
Wifi is free and available all over the hotel with good quality.
One negative aspect was the smoking: the hotel is Argentinean owned and there is a large presence of Argentineans in the hotel, which actually adds a nice international flair to the hotel. Yet, they seem to care less about not smoking in public areas and the hotel staff did not bother either. Thus, frequently people sitting by the pool or on the terrace of the restaurant were smoking and it was frequent to find cigarette butts in the garden or in the sitting area by the pool, which was not very nice.”
Nicolas
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Nov 24, 2014 06:59:47 PM