SetClub Hôtel & Spa  |  Hotel in Aix-en-Provence

Very clean and nice hotel. We were very happy with the room and the restaurant for dinner. Great pool that we all loved. Helpful staff! Would definitively recommend, even if you don’t play tennis :)

The hotel itself is beautiful. The rooms can be a bit cleaner. The highlight is definitely the pool area. The front desk during check in was terrible. We were given any information regarding the amenities of our stay, only shown to our room. As our stay went on, we learned you needed a bracelet to access the pool, a card to get towels, we were never told the hours breakfast was served, or how the electric charging station worked. Our stay would have been much better had we actually been given information during check in, not just left to discover things as we went through our days.

Great few days at the hotel, quiet pool area and the surroundings were nice. The restaurant was very nice. Nice to do the padel and gym is big and has everything you need for a good training. Will come back again

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The lunch and dinner menus were excellent. A very good mux of smaller and larger dishes, healthy options and everything was delicious. The drinks service at the pool bar was poor, unable to make a coffee with hot milk for a few days. The dessert menu is limited. The breakfast buffet is very poor in comparison. Virtually no health food options (berries, nuts, seeds totally lavking), limited fresh fruit. Packaged cakes sliced up, lack of brown bread, no helthy yogurts such as greek yogurt. No freshly cooked options (tasted like powdered scrambled egg), where are the poached or boiled eggs or freshly made omelettes like at other health/spa resorts? A shame, as the hotel and facilities are great and the staff are super friendly and helpful. Gorgeous outdoor pool, shame one pool at least wasnt heated.

Super !

Get the Junior suite overlooking the golf course. Great spot to relax or play numerous sports. Facilities are world class.

There were excellent fitness facilities available; very large and beautiful pool for swimming which I very much enjoyed. Large workout areas, well equipped. I had a wonderful massage as well at the spa. A few suggestions to elevate the experience, small touches that make a difference and are noticed by those who are well traveled: provide workout towels at the gym; provide robes and slippers at the spa. Ensure that spa attendants check the refreshment area regularly. I was there on Saturday afternoon and after an hour went for water. There were over a dozen dirty cups piled up and no clean ones. I had not seen an attendant at all. I went to the front desk to request a clean cup and the attendant was busy texting on her phone -- not a good impression. Once I asked for a clean cup she did come and check the area and removed the dirty cups but really I should not have had to ask. Black out or thicker night drapes would be good for bedrooms as at night I could easily be viewed by those coming out of a room in hallway across the way. They were going in and out and I was a little uncomfortable with that. The restaurant (at night in any case) needs a bit of work as the food is not great. I ate there one evening and did not want to eat there again. Generally, the staff was friendly and responsive. Probably should be clear with cleaning staff and others about phone use--I returned to my room when cleaning lady was there. She was completely engaged in a phone conversation.

Interesting, but not well organized and mediocre service. Dining service poorly organized.

Beautiful place. Welcoming staff. Comfortable beds. Huge room.