Sheraton Grand Macao | Hotel in Cotai
Arrive, unpack, feel at home.
Built for staying, not just sleeping
What you'll find on site
Sheraton Grand Macao Reviews
Overall quite good just that No shaver provided
After four years to go Sheraton Macau,they treat customers as good as usually
Amazing hotel with great and clean familiales. The buffet is very good and staff extremely friendly. No concerns with previous negative comments. It’s the biggest Sheraton in the world with more than 4000 rooms but you don’t feel it. I highly recommend. On the strip, easy walk to all attractions. Easy to take a cab or public bus at the door of the hotel to go to old Macao.
Sheraton Grand Macao Reviews
Overall quite good just that No shaver provided
After four years to go Sheraton Macau,they treat customers as good as usually
Amazing hotel with great and clean familiales. The buffet is very good and staff extremely friendly. No concerns with previous negative comments. It’s the biggest Sheraton in the world with more than 4000 rooms but you don’t feel it. I highly recommend. On the strip, easy walk to all attractions. Easy to take a cab or public bus at the door of the hotel to go to old Macao.
Everything is good except long waiting time for check in.
Good stay n good buffet dinner This is the 2nd stay
arrived at the hotel at 10pm on weekdays , still see plenty of people waiting at check-in counter (around 80 people) , spend 45 minutes for check-in, seems to be shortage of staffs
Good
comfortable
Room is very big and very nice with the superb view but the queue for check in very slow
There were at least 40-50 people in front of us at the reception for check-in when we just arrived. We then decided to have a quick late lunch at the nearby food court and came back. It took us about 1.5 hrs to get a room, but so glad that a non-smoking room could be arranged, and more surprisingly a late check-out till 1 pm could be arranged as well. That compensated the long waited time we spent. Jacky, who helped with our check-in, was efficient.
Good to know · before you book.
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Frequently asked questions
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
No, this Sheraton Grand Macao does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
Best-rates for the Sheraton Grand Macao starts from $103 per night with includes Child Friendly, Hot Tub, Laundry, Wheelchair Accessible, Balcony/Terrace, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Based on the information received from our partner, the Sheraton Grand Macao is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
Based on the information reported by the owner or manager, the Sheraton Grand Macao indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
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