Kigali hills, soft afternoon light, a balcony with city views.
At this property
Parking
Pet Friendly
Designated Smoking Area
TV
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry
Step Town is a hotel in Kigali, set in the hilly suburbs with wide city views that reach toward the Kigali Genocide Memorial and Kigali International Airport. The setting gives you a quieter base above the city while keeping practical access to some of Kigali’s most significant anchors. It is a straightforward stay for travelers who want the view, the convenience, and a place that feels connected to the city below. Guest rooms are set up for an easy stay, with a fan, telephone, TV with satellite channels, and a private bathroom with a bath or shower. Each room also includes a terrace or patio, so you can step outside and take in the outlook without leaving your room behind. Free WiFi and free private parking are available on site, and some stays also make use of the property’s pet friendly policy and wheelchair accessible features where needed. Onsite, Step Town keeps the pace simple. The restaurant handles meals without making you leave the property, and the terrace is a natural place to pause with a drink and look out over Kigali. Special diet menus and room service can be arranged, which adds flexibility when you want an easier evening. The 24 hour front desk and luggage storage support arrivals and departures, while airport shuttle service is available for an additional charge. The hotel also offers business services, laundry, and EV charging station access, along with barbecue and outdoor cooking facilities, breakfast, a bar, and shared spaces that help the stay run smoothly. From here, you can move between the city and the room with little effort, then come back to views that make the hillside location feel memorable.
Arrivals & Check-in
24-hour front desk, terrace overlooking Kigali, Kigali Genocide Memorial 1.9 mi away
Hotel · Kigali
Arrival
Minimum age for check-in is 18, arrival time requested in advance
Bath products
Private bathrooms , Bath or shower
Design
Panoramic city views, rooms with terrace or patio
Tech
Free Wifi • TV with satellite channels • Telephone
Bedrooms & Baths
Rooms with fans, TV, and terrace or patio
Where you sleep
· 28 Bedrooms
· 6 Bathrooms
Snack bar
Fruit
Restaurant
Special diet meals (on request)
Wine/Champagne
Kids' meals
Bar
Shared kitchen
Accessible parking
Parking garage
Property Amenities
Comforts and facilities at this stay
Internet
Child Friendly
Kitchen
Parking
Pet Friendly
Designated Smoking Area
Guest Reviews
Step Town Reviews
“Home away in Kigali”
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Wakawakawaka
·
Aug 7, 2026 07:00:00 AM
“Okay”
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Dr M
·
Jul 16, 2026 07:00:00 AM
“Wonderful!”
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Joanna
·
Jun 10, 2026 07:00:00 AM
View more reviews
Step Town Reviews
“Home away in Kigali”
Wakawakawaka
·
Aug 7, 2026 07:00:00 AM
“Okay”
Dr M
·
Jul 16, 2026 07:00:00 AM
“Wonderful!”
Joanna
·
Jun 10, 2026 07:00:00 AM
“Wonderful stay at a friendly and clean hotel”
Kelly
·
Jun 2, 2026 07:00:00 AM
“Excellent value and service.”
C
·
May 27, 2026 07:00:00 AM
“Great place”
Kilpatrick
·
Nov 3, 2025 08:00:00 AM
“I will always use this hotel. It's quaint, very clean, comfortable and located near everything.”
Perry
·
Nov 1, 2025 07:00:00 AM
“The room was extremely small - too small for two people really.”
Chris
·
Nov 1, 2025 07:00:00 AM
“Very nice hotel, near the center, clean and nice staff.”
Maria
·
Aug 26, 2025 07:00:00 AM
“Step Town Hotel is an excellent place to stay — clean, comfortable, and welcoming. The atmosphere is peaceful, and the staff are incredibly friendly and helpful, making you feel right at home. Highly recommended for a pleasant stay.”
Yvan
·
Aug 10, 2025 07:00:00 AM
Good to know · before you book.
Check-in
The minimum age for check-in is 18
Cancellation Policy
Free cancellation
Pet Policy
Pets are allowed upon request and free.
Stay length
1 Night minimum.
Other Policy
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.
Booking
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FAQs
Frequently asked questions
01 / 05
Is parking available at Step Town?
Yes, free private parking is available on site. The property also lists parking garage, accessible parking, and an electric vehicle charging station.
02 / 05
Are pets allowed at Step Town?
Yes, pets are allowed upon request and free. The property also provides pet bowls.
03 / 05
Does Step Town offer airport transportation?
Yes, airport shuttle service is available, and airport pickup and drop-off are listed. The shuttle has an additional charge.
04 / 05
Is Step Town wheelchair accessible?
Yes, the property is wheelchair accessible. It also lists facilities for disabled guests.
05 / 05
Does Step Town have food and drink options on site?
Yes, there is a restaurant on site, along with a bar and snack bar. Room service and special diet meals on request are also available.
Yes, free private parking is available on site. The property also lists parking garage, accessible parking, and an electric vehicle charging station.
Yes, pets are allowed upon request and free. The property also provides pet bowls.
Yes, airport shuttle service is available, and airport pickup and drop-off are listed. The shuttle has an additional charge.
Yes, the property is wheelchair accessible. It also lists facilities for disabled guests.
Yes, there is a restaurant on site, along with a bar and snack bar. Room service and special diet meals on request are also available.
Neighborhoods of Kigali
Every few blocks, a different Kigali.
From historic streets to leafy waterfront, each neighborhood offers its own way to spend a day in the city.