Centro mornings, Gran Via light, air-conditioned rooms for resting.
At this property
Air Conditioner
Parking
Pet Friendly
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
EV Charge Station
Restaurant
Guest Services
Heating
Internet
Sterling is a Hotel in Centro, placing you just off Gran Via with Santo Domingo Metro station close by and easy access to Puerta del Sol and the Royal Palace. In Madrid, that means you can step out into the city’s main shopping and entertainment corridor, then return to a simple base that keeps transit and sightseeing within easy reach. The setting works well if you want a central address with practical connections and a straightforward place to land between plans. Inside, the rooms are spacious and designed for an easy stay, with private bathrooms, air conditioning, a TV, a safe, and a work desk. Sofas add a more relaxed feel, and some rooms can accommodate an extra bed. It is the kind of setup that gives you room to spread out after a day on foot, whether you are traveling solo, as a couple, or with family. Sterling also offers a 24 hour front desk, a tour desk, and luggage storage, so arrival and departure feel uncomplicated. Breakfast is available each day, and gluten free products can be requested. You will also find parking, pet friendly access, wheelchair accessible features, and internet throughout the property, along with security and safety measures that support a smooth stay. Spend your time walking Centro at street level, with Gran Via, theaters, cinemas, bars, and shops all close enough to shape the day around your own pace. It is a direct, central stay that lets Madrid stay close.
Arrivals & Check-in
24-hour front desk, air conditioning, 650 ft from Santo Domingo Metro station
Hotel · Madrid
Arrival
Check-in requires photo ID, credit card, age 18+
Bath products
Private bathrooms , Air conditioning
Design
Spacious rooms, private bathrooms, air conditioning, sofas
Tech
Free Wifi, TV, safe, work desk
Bedrooms & Baths
Spacious rooms with sofas, desks, and private bathrooms
Where you sleep
· 105 Bedrooms
· 11 Bathrooms
Wine/Champagne
Coffee house on site
Parking
Accessible parking
Parking garage
Electric vehicle charging station
Family rooms
Non-smoking rooms
Wifi in all areas
Pet friendly
Property Amenities
Comforts and facilities at this stay
Air Conditioner
Internet
Parking
Pet Friendly
Accessibility
Restaurant
Guest Reviews
Sterling Reviews
Reviewer Type: Family With Children
Travel Purpose: leisure
Read More
Varbanova
·
Feb 8, 2026 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Location very good. Very nice and helpful staff. . Parking nearby.
Negative: Sheets were not very clean and had a strange smell. Hairdryer didn’t work well.
Read More
Jacqueline
·
Jan 24, 2026 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Read More
olta
·
Jan 22, 2026 08:00:00 AM
View more reviews
Sterling Reviews
Reviewer Type:
Family With Children
Travel Purpose:
leisure
Varbanova
·
Feb 8, 2026 08:00:00 AM
Reviewer Type:
Couple
Travel Purpose:
leisure
Positive:
Location very good. Very nice and helpful staff. . Parking nearby.
Negative:
Sheets were not very clean and had a strange smell. Hairdryer didn’t work well.
Jacqueline
·
Jan 24, 2026 08:00:00 AM
Reviewer Type:
Family With Children
Travel Purpose:
leisure
olta
·
Jan 22, 2026 08:00:00 AM
Reviewer Type:
Family With Children
Travel Purpose:
leisure
Escolar-lascar
·
Oct 18, 2025 07:00:00 AM
Reviewer Type:
Family With Children
Travel Purpose:
leisure
Positive:
Great location.
Negative:
A/C can not be controlled from inside the room. You have to call the reception to turn on or turn off. You also can not control the temperature of it.
Ali Kaan
·
Aug 27, 2025 07:00:00 AM
Reviewer Type:
Family With Children
Travel Purpose:
leisure
Positive:
The hotel accommodated us for early check in.
Negative:
none
Summary: Wonderful and accommodating.
Felisa
·
May 1, 2025 07:00:00 AM
Reviewer Type:
Solo Traveller
Travel Purpose:
leisure
Positive:
Staff
Negative:
Less value for the price
Jimmy
·
Sep 15, 2024 07:00:00 AM
Reviewer Type:
Couple
Travel Purpose:
leisure
Positive:
Staff was very good
PANKAJ
·
Sep 9, 2024 07:00:00 AM
Reviewer Type:
Family With Children
Travel Purpose:
leisure
Positive:
Location is good and staff are friendly. The bathroom is spacious and clean. Breakfast is good.
Negative:
The room wasn’t what we expected at all. The pictures are quite different from reality, we thought we would get a nicely lit room with a window near the bed, as it usually is. However the bed was enclosed by walls, and the room only had a small window looking into the lightwell. The pillows aren’t comfy either. I think the difference in rooms should be better communicated.
Hannin
·
Sep 9, 2024 07:00:00 AM
Reviewer Type:
Extended Group
Travel Purpose:
leisure
Kristi
·
Jun 30, 2024 07:00:00 AM
Good to know · before you book.
Check-in
The minimum age for check-in is 18
Cancellation Policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.
Stay length
1 Night minimum.
Other Policy
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.
Booking
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FAQs
Frequently asked questions
01 / 06
Is Sterling near central Madrid sights?
Yes. Sterling is in Centro, just off Gran Via, with Santo Domingo Metro station 650 ft away. Puerta del Sol and the Royal Palace are both about a 10-minute walk away.
02 / 06
Are pets allowed at Sterling?
Yes. Pets are allowed, and charges may apply.
03 / 06
Does Sterling offer parking?
Yes. Parking is available, including accessible parking, a parking garage, and an electric vehicle charging station.
04 / 06
Does Sterling serve breakfast?
Yes. A daily breakfast is available, and gluten-free products are available upon request.
05 / 06
Does Sterling have accessible rooms and facilities?
Yes. The property has wheelchair accessibility and facilities for disabled guests. It also has an elevator.
06 / 06
Can Sterling accommodate an extra bed?
Yes. The rooms can accommodate an extra bed. They also include a private bathroom, air conditioning, a TV, a safe, and a work desk.
Yes. Sterling is in Centro, just off Gran Via, with Santo Domingo Metro station 650 ft away. Puerta del Sol and the Royal Palace are both about a 10-minute walk away.
Yes. Pets are allowed, and charges may apply.
Yes. Parking is available, including accessible parking, a parking garage, and an electric vehicle charging station.
Yes. A daily breakfast is available, and gluten-free products are available upon request.
Yes. The property has wheelchair accessibility and facilities for disabled guests. It also has an elevator.
Yes. The rooms can accommodate an extra bed. They also include a private bathroom, air conditioning, a TV, a safe, and a work desk.
Neighborhoods of Centro
Every few blocks, a different Centro.
From historic streets to leafy waterfront, each neighborhood offers its own way to spend a day in the city.