Is this Swissotel - Chicago pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Swissotel - Chicago have a swimming pool?

No, this Swissotel - Chicago does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Swissotel - Chicago a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Swissotel - Chicago wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Swissotel - Chicago is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Swissotel - Chicago?

Based on the information reported by the owner or manager, the Swissotel - Chicago indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Swissotel - Chicago?

Based on the information reported by the owner or manager, details for the cancellation policy for the Swissotel - Chicago are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel in Near East Side, Chicago

Swissotel - Chicago | Hotel in Near East Side, Illinois

323 E Wacker Dr, Chicago, 60601, USA

9.0 · Exceptional

3569 reviews

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Near East Side Hotel | Swissotel - Chicago

Swissotel - Chicago

At this property

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Eco Friendly

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. Other amenities include a conference center, a coffee shop/cafe, and valet parking.
Housekeeping is available on request.
Swissotel - Chicago offers 661 accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

This Chicago hotel provides wired and wireless Internet access (WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Arrivals & Check-in

Contactless check-in, practical layout, settle straight in

Hotel · Chicago

Arrival: Check-in start time: 4:00 pm; check-in end time: midnight express check-in available minimum check-in age: 21
Design: 1 Bedroom
Bath products: 1 Bathroom
Tech: WiFi and entertainment where listed in amenities

Bedrooms & Baths

Compact stay with a practical layout

Where you sleep · 1 Bedroom · 1 Bathroom

Private bathroom

Separate bathtub and shower

Bathrobes

Towels

Designer toiletries

Hair dryer

Laptop-friendly workspace

Guidebooks/recommendations

Recycling

Connecting rooms available

Property Amenities

Comforts and facilities at this stay

Air Conditioner

Internet

Child Friendly

Kitchen

Parking

Accessibility

Guest Reviews

Swissotel - Chicago Reviews

“The feont desk staff was amazing - and the services at the bar was great.”

Judy · Sep 29, 2026 07:30:32 PM

“Fantastic neighborhood, excellent restaurant, extremely helpful staff”

Andrea · Sep 21, 2026 06:33:53 AM

“Terrific location, wonderful views and little to complain about!”

Frank · Sep 15, 2026 03:27:23 AM

View more reviews

Good to know · before you book.

Check-in

Check-in start time: 4:00 pm; check-in end time: midnight express check-in available minimum check-in age: 21

Check-out

Check-out before 11:00 am contactless check-out available express check-out available

Pet Policy

Pets allowed for an extra charge of usd 50 per pet, per night, plus a deposit of usd 250.00 per stay service animals are welcome, and are exempt from fees welcoming dogs only 1 total (up to 25 lbs per pet) restrictions apply; for more information contact the property at the number on the booking confirmation

Child Policy

Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 50.0 per day. free cribs (infant beds)!

Payment Policy

Fee for cooked-to-order breakfast: approximately usd 5 to 35.00 per person fee for in-room wireless internet: usd 14.95 per 24-hour period (rates may vary) fee for in-room wired internet: usd 14.95 per 24-hour period (rates may vary) valet parking fee: usd 87.00 per night pet deposit: usd 250.00 per stay pet fee: usd 50 per pet, per night service animals are exempt from fees rollaway bed fee: usd 50.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Stay length

1 Night minimum.

Other Policy

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival. safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) property registration number 60601, 60601, hotel license

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