Temasek Hotel | Hotel in Malacca City, Malacca

“Good location Best service Politeness Kindness Be prepared for the extra mike service ”

“This hotel is excellent. Highly recommended ”

“The treatment from the hotel staff is very disappointed, especially those at the front desk. employee professionalism needs to be improved. No tolerance from employees.I should have checked in 3 days at this hotel. But because I was disappointed with their attitude, I decide to move to another hotel on the second day’s without any refund. ”

“I stayed 3 weeks,at the hotel. No problem with checking in, staff always friendly,helpful & polite. The Temasek Hotel in Melaka is a huge, airy, spacious hotel... Sad to say the staff lack good house keeping skills The bedrooms, showers etc need a good deep clean...the deco, in general, bedding, towels well worn,& discoloured very dated With it being a hot country, a small fridge in rooms would be much appreciated Management should play a big roll in staff training, supervision, & make sure staff have proper cleaning equipment,etc I notice how short staff they were. After all that i have written, i would still stay at The Temasek in future,provided things improve for the better. Room for improvements. Tks, great staff, including security. ”

“A sombre check-in. No warm greeting or smiles. The room was filthy. The floor was still wet from mopping but it was evident that no effort had been used. Filthy coffee cups, inside and out, splatter stains on walls, one side of toilet barely clean and the other brown with body fluids, blood-stained pillow cases and dirty sheets, slimey up-turned drain cover, shower head broken, sink dirty, filthy shower, threadbare towels and foot-mat, no hand towel. A supplied plastic mug exploded when hot water poured into it and burned my husband. Staff didn't seem to care or even ask if he was okay when I showed/told them. Complained and housekeeping sent up. A team of 4 arrived and gave everything a cursory spray and wipe. Nothing changed except the linen. Housekeeper lied and said his team had forgot to clean the room. Manager gave us new room which was better but I still cleaned a few things myself. Kettle didn't work and we asked for a new one but they denied it was broken. It turned off after 10-20 seconds and they insisted that was enough. An hour and a half later, we finally got another kettle. I asked why it had to be our problem, just supply a new kettle and accept it was broken. Fire alarm going off at 6:45 am, staff member walking into our room suddenly. The pool for children got greener and greener and the convenience shop reeked of cigarettes, every time we went in. Horrible hotel. They have a long way to go in terms of cleanliness and customer service. ”

“Good for grouping or family to stay. Large parking area and suitable for event. ”

“Good”

“ 2 nights stay in Temasek Hotel was fine as the staff are friendly and I like the location. ”

“Easy to check in Lack of facilities.... compare with the room price”

“location is strategic”