Ten Moons Sunset Villas | Resort in Satun, Satun Province

Positive: The pool villa was excellent. Large and secluded. Perfectly idyllic.

Negative: Nothing

Positive: Ok, this is the best hotel I've been to in Thailand, quiet and calm, a staff that loves and takes care of everything, they'll help you choose attractions that suit you, and you'll get excellent recommendations, I've never seen anything like this. Every guest who leaves is greeted with hugs as if a family member has left, and so do the customers. The location is dreamy and the view is amazing. There are SUPs, kayaks, snorkels, games for children and inflatables for free. I will conclude and say there is nothing to hesitate, treat yourself to a wonderful vacation in a perfect place.

Negative: It was perfect!

Positive: This resort was newly opened so everything inside the room was still very new and modern. The Balcony area was nice

Negative: The Balcony area facing down to the reception and it was so in your face. There was zero privacy also, it wasn't as described as FULL SEA VIEW because there was a lot of trees branches and most of all the villa we've stayed was more overlooking the reception/restaurant area with some partial seaview only. The complimentary free Taxi service provided by the hotel was given between 5:30pm-6:30pm as we were told by the hotel members. (Name not to mentioned) However, we have noticed that some of the western foreign guests who could benefit this service at any given time and as and when, when we asked the hotel manager why that was the case, she said they were checking out. It was untrue and we were lied eye to eye in person, as these guest wasn't checking out, they were using this taxi service to take them down to The Walking Street and clearly there were no luggages that was carried onto their taxi ride. (We are more anxious to mention this point, not being petty as we have been using a paid taxi service all along, but more angry by the fact that we were lied to eye to eye.) Some hotel staffs were very hardworking, but only some. However, the housekeeping teams (the ladies especially) were very unprofessional. Not everything were replaced on daily basis as per request. Floor was not swept on daily basis plus the beddings were not changed and we had stayed for 7 days 6 nights. As I said the hotel is only nice because it is still new and modern, but I wouldn't not stay there again if I ever return back to Ko Lipe. It was far to reach to The Walking Street, approximately 15 mins down the slope and another 20 mins back up the slope in the dark if you return late. Not sure if it is unsafe if you are traveling solo.

Positive: Beautiful private pool. Amazing staff.