The Briars Resort & Spa | Hotel in Jacksons Point, Ontario

“The location of the hotel is fantastic and the access to lake and walking distance to town was perfect. The hotel is definitely in need of some repairs although as it’s an older building it adds to the character. The grounds are lovely, room was comfortable and the breakfast was great. Two negatives - with a Lakeview room you can barely see the lake so I wouldn’t advise to pay extra for it. Also we were in the older part of the building and we had no hot water for showers the 2nights of our stay. We did contact the front desk and were advised the manager would be in touch to come up with a solution and no one ever did. Customer service does not seem to be a priority as other people had the same issues with lack of response to their concerns”

“Unfortunately it was first day reopening and a lot of problems were not resolved. The ice maker was out of service. No Wifi so Tv didn’t work. No Robes, No Hot tub, lights out in the pool so we assumed unavailable too. The mini fridge and blow dryer didn’t work. Room was not the cleanest. Still shaving cream and stubble in sink from previous guest. restaurant’s staff and food was good, but very slow to come out of the kitchen. The only reason I booked there was for the beautiful spa. I scheduled a massage for my husband’s birthday gift and was so disappointed when the manager informed us our appointment was not going to happen because of car trouble. I informed the manager of my dissatisfaction before we left and she didn’t seem to care at all. It’s sad really there is so much potential for this beautiful historical property. Regretting booking at The Briars Resort, I really wish I had spent my time and money elsewhere.”

“The property location is ideal, however the hotel itself is very tired and is in need of a major renovation. It is sad to see a once very exclusive Resort & Spa fall to where it is today. I hope someone makes an effort to restore it to its former glory.”

“Beautiful property not well keep up. 300 nightly no pool. Roof needs repair. ”

“Burnt Hamburg Bed great”

“We loved the area and the access to bikes, kayaks and paddle boards. We would definitely go back for the beautiful area. Unfortunately, there is no outdoor pool and the indoor pool was also closed. I don’t think there was and housekeeping services as we didn’t not have our room cleaned. The restaurant was pricey. Staff was friendly. ”

“Great stay”

“Very good.”

“To expensive ”

“Needs some serious updating and maintenance . Staff was great and check is was fast and easy ”