The Casablanca Hotel | Hotel in Grimsby, Ontario

“Nice hotel. Thank you!!!!!”

“I was heading to Niagara for a wine festival and booked to staying overnight at the Casablanca. I unfortunately had a multi vehicle high speed accident on the highway. I was badly injured and headed to ER in an ambulance. My husband called to advise them that we would not be now to attend, and to just charge our credit card, and the lovely woman who answered the call AA uses us that she would just cancel the booking with no charge. With such fantastic customer service I will definitely book again.”

“Parking my was easy.”

“Though not the most modern,”

“Great place for the money, great location, everything was fine however the AC did not seem to work. We did not alert the staff but overall it was fine.”

“The late night staff at the hotel was amazing, he did whatever he could to make our stay a little better. Unfortunately the day staff was angry and not helpful at all. There was always an excuse or reason as to why she could not do anything. We even witnessed her yelling at a family in the pool. The hotel was unbearably hot and unfortunately smelled quite bad. I am sure in its prime this space was great but it has definitely started to fall apart. Very sad.”

“Hotel doesn't have a/c in rooms”

“ Room was ok but had a worn look to it. What bar? The bar & restaurant were closed Saturday at 5 pm ! To top it off I was charged $20.00 more than Expedia had confirmed with me a week before. All minor irrigations but I will not be back!”

“Check-in was good. Front staff were rude. Had to plunge my own toilet and cleaning rooms only done once every 3 days. Went swimming and got yelled at by front staff for having floating devices and toys in the pool that were already in the pool when we entered. Room was hot. No towels day two as we were told towels are brought in and not laundered on site. Overall terrible experience would not consider staying again.”

“Nice big room, older hotel but well kept. Friendly staff. ”