The Cromwell Inn | Hotel in Cromwell, Connecticut

“The room was clean, and comfortable; not much of instruction about the hotel or the breakfast area, or others amenities of the hotel.”

“Really quiet. Pillows clean. Could use some more amenities and refrigerator”

“I stayed at this property a few times staff very helpful and polite good thing they have breakfast again its a decent place to stay at”

“The customer service was very polite and professional and room was very clean.”

“Place was disgusting. Sheets had not been washed and smelled like B.O. Hairs on the floor of the shower. TV that did not work. It was like I was staying in a homeless shelter”

“Everything good .”

“We arrived in the middle of a remodel -- no breakfast, no central lobby area with coffee/water, protective glass between customer and staff. There was an elevator in this one, which isn't always the case with Quality Inn. Otherwise ... just okay.”

“This is a decent place at a budget price. I have stayed here half a dozen times or more since January. I’m hoping owners or manger will see my review. The furniture, lamps, everything are not brand new. But cleanliness is important. And this place is okay- but truthfully I have seen a decrease in the cleanliness. I think standards could be higher. What you lack in updates and working lamps and tv remotes, you need to make up for with spotlessness and clean rugs and carpets. And I am disappointed that the breakfast room is still closed although there is no indication of that online, so that bothers me and feels like false advertising. Having said that, I will be back for a 7th time in a few weeks, so that should be an indication that I find this hotel satisfactory.”

“The amenities provided were average. The room was worn and the bedding and pillows were ok. I always bring my own pillow because they tend to be soft and uncomfortable. The furniture was ok. The a/c worked which was important because it was warm outside. The toilet seat was very low and uncomfortable in room 208. Breakfast was suppose to be included but was not provided. I went to a nearby diner for a satisfactory meal. The location was near many places to eat within a mile or so and there were several supermarkets nearby. Also hotel was right near an interstate.”

“Inexpensive, clean room. Dated design; amenities lacking. No bathroom fan. Prior damage to carpet and bathroom door. Fridge wobbled badly. Bedside floor lamp did not work. Limited plug-in space for devices.”