Parking
Security/Safety
Restaurant
Bar
Child Friendly
Internet
Along with a restaurant, this smoke-free inn has a bar/lounge and free self parking. WiFi in public areas is free. Housekeeping is not available. The Cross Keys offers 3 accommodations.
Arrivals & Check-in
Contactless check-in, practical layout, settle straight in
Hotel · Frome
Arrival
Check-in start time: 5:30 pm; check-in end time: 7:00 pm early check-in subject to availability
Design
1 Bedroom
Bath products
1 Bathroom
Tech
WiFi and entertainment where listed in amenities
Bedrooms & Baths
Compact stay with a practical layout
Where you sleep
· 1 Bedroom
· 1 Bathroom
Property Amenities
Comforts and facilities at this stay
Internet
Child Friendly
Parking
Restaurant
Bar
Guest Reviews
The Cross Keys Reviews
“Nice large room in traditional pub, friendly staff. We had dinner and the food was very good. Comfortable stay”
Read More
Alison
·
Sep 22, 2026 12:11:49 PM
“Lovely hotel and the staff were amazing. Food in the pub was amazing. Could do with a little bit of tidying up in terms of the odd paint work but very clean and tidy. Our only complaint was the bed was very soft and quite uncomfortable.”
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Jazmine
·
Sep 12, 2026 01:38:17 AM
“Small but lovely hotel very nice
Very good restaurant pub
Wonderful food to enjoy staying even better
Will stay again”
Read More
yeongsim
·
Sep 11, 2026 07:17:01 PM
View more reviews
The Cross Keys Reviews
“Nice large room in traditional pub, friendly staff. We had dinner and the food was very good. Comfortable stay”
Alison
·
Sep 22, 2026 12:11:49 PM
“Lovely hotel and the staff were amazing. Food in the pub was amazing. Could do with a little bit of tidying up in terms of the odd paint work but very clean and tidy. Our only complaint was the bed was very soft and quite uncomfortable.”
Jazmine
·
Sep 12, 2026 01:38:17 AM
“Small but lovely hotel very nice
Very good restaurant pub
Wonderful food to enjoy staying even better
Will stay again”
yeongsim
·
Sep 11, 2026 07:17:01 PM
“Its The Best Hotel. More authentic then commercial”
John
·
Aug 31, 2026 10:48:37 PM
“Absolutely an Amazing 1 night Stay nice and friendly staff beautiful room,restaurant and outside patio garden ate in the restaurant Absolutely delicious food, loved everything about the crosskeys place they went above and beyond with all the little touches in the rooms very calm and relaxing place we thoroughly enjoyed it there and will be going back soon for another stay but hopefully for longer next time as ot was such a beautiful place 5☆ from I.O.W 😊”
Rebecca
·
Aug 23, 2026 07:48:54 PM
“It was an OK stay. Three opportunities to improve. Firstly, the advert shows lovely bright room. The reality is that they are very dark rooms despite lots of light fittings. This is due to very low-wattage bulbs making it hard to read or use a computer. The toilet seats are weird in that they perch on short pins and easily come off. Finally the mirror light in the bathroom didn’t work.”
Steve
·
Jul 9, 2026 07:09:11 PM
“Outstanding in all respects.”
Philip
·
Jul 7, 2026 01:13:25 AM
“Very nice place to stay clean and tidy and large room”
Ian
·
Jul 6, 2026 05:25:09 PM
“The room was small but clean n comfortable. It was more Air BnB as opposed to Hotel.Com standard. The hallway to the room was appalling with torn rundown carpet. It ‘s just a place to put your head down for the night nothing more than that. Would not stay here again . Photos were deceiving.”
Kogilavani
·
Jun 29, 2026 03:42:37 PM
“3 night stay which was really enjoyable. Really good menu & food. Staff friendly & helpful.”
Alan
·
Jun 16, 2026 01:51:05 AM
Good to know · before you book.
Check-in
Check-in start time: 5:30 pm; check-in end time: 7:00 pm early check-in subject to availability
Check-out
Check-out before 10:00 am
Pet Policy
Pets allowed for an extra charge of gbp 10.0 per pet, per day
Child Policy
Children are welcome.
Payment Policy
Pet fee: gbp 10.0 per pet, per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Stay length
1 Night minimum.
Other Policy
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards
Booking
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FAQs
Frequently asked questions
01 / 07
Is this The Cross Keys pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
02 / 07
Does the The Cross Keys have a swimming pool?
No, this The Cross Keys does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
03 / 07
How much does it cost per night to stay in The Cross Keys?
Best-rates for the The Cross Keys starts from $106 per night with includes Parking, Security/Safety, Restaurant, Bar, Child Friendly, Internet with all other facilities. Sonder is dedicated to ensuring every traveler enjoys a comfortable and exceptional stay, whether traveling solo, with a partner, with a pet, or with the whole family.
04 / 07
Is The Cross Keys a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
05 / 07
Is the The Cross Keys wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the The Cross Keys has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
06 / 07
What is the minimum night stay policy for the The Cross Keys?
Based on the information reported by the owner or manager, the The Cross Keys indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
07 / 07
What cancellation policy is in place for The Cross Keys?
Based on the information reported by the owner or manager, details for the cancellation policy for the The Cross Keys are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
No, this The Cross Keys does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
Best-rates for the The Cross Keys starts from $106 per night with includes Parking, Security/Safety, Restaurant, Bar, Child Friendly, Internet with all other facilities. Sonder is dedicated to ensuring every traveler enjoys a comfortable and exceptional stay, whether traveling solo, with a partner, with a pet, or with the whole family.
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Based on the information received from our partner, the The Cross Keys has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
Based on the information reported by the owner or manager, the The Cross Keys indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
Based on the information reported by the owner or manager, details for the cancellation policy for the The Cross Keys are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
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20 High Street, Frome, BA11 6NZ, United Kingdom
264 reviews
Parking
Security/Safety
Restaurant
Bar
Child Friendly
Internet
10.0
Balcony/Terrace
View
Kitchen
Breakfast
Hot Tub
Accessibility
Laundry
EV Charge Station
