Parking
TV
Balcony/Terrace
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Heating
Internet
Laundry
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free inn. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and laundry facilities. The Crossways offers 22 accommodations with complimentary bottled water and hair dryers. Flat-screen televisions are featured in guestrooms.
This Shepton Mallet inn provides complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and portable fans. Housekeeping is offered daily and irons/ironing boards can be requested.
Arrivals & Check-in
Contactless check-in, practical layout, settle straight in
Hotel · Shepton Mallet
Arrival
Check-in start time: 2:00 pm; check-in end time: 10:00 pm early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Design
1 Bedroom
Bath products
1 Bathroom
Tech
WiFi and entertainment where listed in amenities
Bedrooms & Baths
Compact stay with a practical layout
Where you sleep
· 1 Bedroom
· 1 Bathroom
Property Amenities
Comforts and facilities at this stay
Internet
Child Friendly
Parking
TV
Business Services
Restaurant
Guest Reviews
The Crossways Reviews
Summary: We had a fantastic, relaxing time at The Crossways Hotel—so much so that we even extended our stay by an extra day and upgraded our room!
The staff were absolutely lovely, welcoming, and attentive throughout. Our upgraded Deluxe room was huge, complete with a comfortable sofa bed and a great shower. We did have a minor hiccup with the room door lock not working at first, but we managed to get in—third time lucky!
It’s a great place to unwind, relax, and bring your beloved pets along. Highly recommended!
Read More
Ka Hung
·
Sep 28, 2026 01:38:03 AM
Summary: I attended a wake at the Crossways hotel. The staff were very professional and helpful
I was in room 120. Very spacious and tastefully decorated. A big comfatable bed a large shower .
The outside bar area was a bonus with great views towards the Glastonbury Tor .
Breakfast was good with cakes and pastries plus a well presented full english .
One slight problem of the shower thermostat not giving more than luke warm water but i magine that is fixed now.
Only a brief stop but would return again
Read More
Terry
·
Sep 25, 2026 04:12:25 PM
Summary: Lovely clean and comfotable hotel. Friendly and helpful staff. Free parking and EV chargers. Download the Monta App beforehand.
Read More
Jim
·
Sep 23, 2026 09:30:11 PM
View more reviews
The Crossways Reviews
Summary: We had a fantastic, relaxing time at The Crossways Hotel—so much so that we even extended our stay by an extra day and upgraded our room!
The staff were absolutely lovely, welcoming, and attentive throughout. Our upgraded Deluxe room was huge, complete with a comfortable sofa bed and a great shower. We did have a minor hiccup with the room door lock not working at first, but we managed to get in—third time lucky!
It’s a great place to unwind, relax, and bring your beloved pets along. Highly recommended!
Ka Hung
·
Sep 28, 2026 01:38:03 AM
Summary: I attended a wake at the Crossways hotel. The staff were very professional and helpful
I was in room 120. Very spacious and tastefully decorated. A big comfatable bed a large shower .
The outside bar area was a bonus with great views towards the Glastonbury Tor .
Breakfast was good with cakes and pastries plus a well presented full english .
One slight problem of the shower thermostat not giving more than luke warm water but i magine that is fixed now.
Only a brief stop but would return again
Terry
·
Sep 25, 2026 04:12:25 PM
Summary: Lovely clean and comfotable hotel. Friendly and helpful staff. Free parking and EV chargers. Download the Monta App beforehand.
Jim
·
Sep 23, 2026 09:30:11 PM
Summary: A beautiful location, however, we upgraded our room which was spacious but not clean, stained mattress and lumpy pillows. Bathroom not so good, no mosquito screens at windows so we had a mosquito problem as no air con. The whole hotel had a very grubby feel and look.
Staff were great and breakfast was fine.
Richard
·
Sep 23, 2026 01:07:42 AM
Summary: Overall was very happy to stay here for 4 nights. Room was clean and staff were helpful and friendly. Plenty to choose from for breakfast and if you wanted an evening meal at the hotel prices were very reasonable.
Large car park so no problem parking. Only downside were the narrow winding lanes to get to the hotel which put us off a bit coming back in the dark after our day out or going out in the evening.
Elizabeth
·
Sep 22, 2026 10:55:11 PM
Summary: We enjoyed our stay. Every thing we needed. Food excellent, especially the Japanese night.
Nicholas
·
Sep 18, 2026 03:34:40 PM
Summary: Staff were very welcoming and a lovely spacious room. There was a cobweb on one of the posts on the bed, but the rest of the property was reasonably clean. Bedding wasn’t the most comfortable, but the bed was. The plugs in the bathroom were slightly annoying, but overall it was a lovely stay, a very nice bar area, and great staff.
Hannah
·
Sep 9, 2026 01:53:18 AM
Summary: Great location, friendly staff and fantastic room. Sunday roast was amazing and great breakfast included!
Alexander
·
Sep 1, 2026 08:00:45 PM
Summary: Staff were very helpful prior us arriving late and communicated very well over messenger. Both staff members were kind and helpful when we arrived late too.
The room was fine, although I chose the family room with the intention of us using the sofa bed, but no bedding was left for us to use the sofa bed and it wasn’t clear how to set it up either (not 100% sure if it was perhaps a normal sofa).
Could’ve used a hook behind the bathroom door so you don’t need to walk across the room to the towel radiator after a shower.
You also can’t wash your hands under the tap without touching the basin because the taps don’t stick out far enough from the sink, which seems a bit of a design floor and not too hygienic.
Carpet was a bit damp throughout the room so think it’d maybe been steam cleaned beforehand and not dried by 11pm?
Nice comfy bed and clean sheets.
Main issue we had was that we asked to checkout at midday and were told this would be fine, but then got a charge of £40 the next day without warning or receipt for this. A verbal warning is required to charge someone’s card usually? I have contacted the team about this.
Ample parking and good breakfast choices, nice staff at breakfast too.
Probably wouldn’t choose to stay here again, but hospitality is still recovering post-covid so perhaps a reason for the above issues and little updates needed.
Emily
·
Aug 31, 2026 07:34:02 PM
Summary: Good enough room with nice bathroom but not 5 stars!! Convenient parking. Delicious breakfast with possibility to eat outside.
Morgane
·
Aug 28, 2026 09:03:42 PM
Good to know · before you book.
Check-in
Check-in start time: 2:00 pm; check-in end time: 10:00 pm early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 10 am contactless check-out available express check-out available
Pet Policy
Pets allowed for an extra charge of gbp 20.00 per accommodation, per night service animals are welcome, and are exempt from fees welcoming dogs and cats only 2 total pets pets cannot be left unattended
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet fee: gbp 20.00 per accommodation, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Stay length
1 Night minimum.
Other Policy
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Booking
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FAQs
Frequently asked questions
01 / 07
Is this The Crossways pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
02 / 07
Does the The Crossways have a swimming pool?
No, this The Crossways does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
03 / 07
How much does it cost per night to stay in The Crossways?
Best-rates for the The Crossways starts from $158 per night with includes Parking, TV, Balcony/Terrace, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Toiletries, Guest Services, Breakfast, Barbecue/Outdoor Cooking, Child Friendly, Heating, Internet, Laundry with all other facilities. Sonder is dedicated to ensuring every traveler enjoys a comfortable and exceptional stay, whether traveling solo, with a partner, with a pet, or with the whole family.
04 / 07
Is The Crossways a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
05 / 07
Is the The Crossways wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the The Crossways has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
06 / 07
What is the minimum night stay policy for the The Crossways?
Based on the information reported by the owner or manager, the The Crossways indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
07 / 07
What cancellation policy is in place for The Crossways?
Based on the information reported by the owner or manager, details for the cancellation policy for the The Crossways are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
No, this The Crossways does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
Best-rates for the The Crossways starts from $158 per night with includes Parking, TV, Balcony/Terrace, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Toiletries, Guest Services, Breakfast, Barbecue/Outdoor Cooking, Child Friendly, Heating, Internet, Laundry with all other facilities. Sonder is dedicated to ensuring every traveler enjoys a comfortable and exceptional stay, whether traveling solo, with a partner, with a pet, or with the whole family.
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Based on the information received from our partner, the The Crossways has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
Based on the information reported by the owner or manager, the The Crossways indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
Based on the information reported by the owner or manager, details for the cancellation policy for the The Crossways are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
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555 reviews
Parking
TV
Balcony/Terrace
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Heating
Internet
Laundry
2.0
Kitchen
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Pet Friendly
Designated Smoking Area
EV Charge Station
