The Hand Hotel  |  Hotel in Chirk

All staff amazing spotless clean room nice food lovely deffo be back

Staff was very nice

Overall a very good experience. The staff were very helpful and polite. The only minor negative was the long checking in process 👍

The room was bright and clean and looked recently refurbished. Bed was comfortable. Bathroom was fine except the shower wasn't powerful if you used the handheld head. However the fixed shower head was stronger if you didn't mind getting your hair wet! What really stood out for me was the staff, especially the two brothers who worked there. They were customer friendly and engaging with smiles that lit up a room! A real credit to the hotel and a great asset. Many thanks to them for a lovely stay.

Amazing staff; very helpful and kind and we cannot recommend them more. Room was dated, but very clean and functional and honestly, it was exactly what we needed for two nights of hiking out into the canals and waterways. Should we come through again, we would happily come back.

Check in process was unclear. Felt like I was inconvenienceng staff by needing to check in. Room was really cold first night. I advised staff of this in morning and was given a heater for second night which helped. The restaurant had not recived their food order so many items were missing. Light in bathroom kept turning off on its own. The only real positive was the breakfast which was good, and the staff member on in the morning was polite and attentive.

We booked a family room it was clean tidy and massive with a double bed and 2 single beds the bathroom was a decent size and had a bath with a shower.

Clean and fresh room Food good Staff excellent Would definitely stay again

A pet friendly hotel with friendly staffunder recent new ownership. Staff friendly and approachable. Room 8 clean but a problem with the bathroom light switch which staff knew about. I will revisit if in the area again.

Ok