The Hawk Inn | Hotel in Amport, England

“Completely messed up our bill by charging our card without authority at £135, for charges for another customer breakfast and evening dinner charges. After complaining refunded our account but still has £135 held against our account 6 days on. So have £135 deducted, £135 refunded and a further £135 still pending. Email the hotel to request release of the continued error by them but no response. This hotel should not be incorrectly charging their customers without any authorisation and signature to confirm the service was provided. This hotel should therefore be steered clear of until they put proper systems in place to ensure costs are booked to the correct room.”

“Great pub, friendly helpful staff, v. dog friendly. Nice well appointed comfortable room. Food, fish and chips, tasted good but batter, mushy peas snd chips showed signs of reheating. Breakfast good.”

“Another lovely place run by the group, only issue was the noisy people on the patio who were up until 12:30, fortunately I didn’t have an early start, but if you want an early night, probably best to request a room at the back”

“Usually when I’m not happy with a stay, I just put it down to experience and don’t bother to review it. Our stay at the Hawk was a long journey breaker, so we arrived latish, and left early. On this occasion I just think it is worth giving my thoughts, on room 4 at least: Positives - nice bedroom decor, lovely bed/ bedding, friendly staff. Negatives- TV… no signal, didn’t work at all, aerial lead simply didn’t fit properly… and had to have been that way for a while. Bathroom… some nice fittings, but overall grubby, with dirt and paint flakes from a pretty awful window on the window sill (also must have been like it for ages). Shower door wouldn’t stay closed.. drain blocked and filling up tray.. resulting in wet floor. Grubby shower tray overall. Pop up plug in the sink wouldn’t stay down, so as a wet shaver, I couldn’t fill the sink. No wi-fi in the room, wi-fi in the bar pretty useless too. Bin hadn’t been emptied after previous occupier. And finally, two huge mugs that would be more suitable for housing koi carp than making a cup of tea, and not one glass to use for drinking water. I know I sound like the hotel inspector, but really I’m just getting tired of this sort of thing, and it’s not difficult to get it right.”

“It would have been nice to have a fan or something that could cool the room down. The Dyson fan did not help. It was three of the hottest days in England and it was sweltering in the room. Even the linen was hot. It was so hot that my phone was over heating and could not charge. Fortunately there was a small refrigerator in the room that I could store my insulin.”

“A* accommodation”

“We stayed here the night before going to Thruxton race circuit. When we rang to say we needed both our rooms to be twins or have separate beds, not a problem. We were able to have supper outside with excellent food and fantastic service. Beds were comfy, fans in every room for the heat and by 10am I had an email offering to post the PJ’s I had left behind! We will definitely come back and thoroughly enjoyed ourselves. The staff in particular were great - thank you”

“Great place near thruxton circuit”

“Nice place to stay with a lovely view friendly staff. Nice bar and restaurant as well”

“The shower hardly worked, it had a large shower head but water only came out of a handful of the holes and there was no hot water no matter how much the settings were adjusted so ended up washing my hair in the sink! The bed was uncomfortable and so had a really poor nights sleep. The only coffee in the room was for the nespresso machine, would have been nice to have a choice of capsules and instant coffee sachets. The pub and restaurant were very nice but I wouldn’t stay again unfortunately ”