The Oberoi, Mauritius | Hotel in Balaclava

“We honestly cannot say enough wonderful things about our stay at the Oberoi Beach Resort. From the start everything felt so special and effortless - we genuinely could not fault a thing. What made the experience unforgettable was the people. Every single member of staff was so warm, kind, and attentive, always going above and beyond. The resort itself is stunning beautiful, peaceful, and the perfect place to completely switch off. The daily activities were fabulous and added so much to the experience. Sculpture making and painting class were our favourites. We loved going to breakfast every morning, the menu is divine. What makes this place even more special to us is that we got engaged here. It could not have been a more perfect. Thank you Aditya for helping my partner to pull it off! Also thank you to Regini, Harsha, and Rachel - the sweetest housekeeping team ever. Your kindness and attention to detail made us smile everyday! We are already dreaming of coming back one day. Thank you Oberoi”

“We had an excellent stay at the Oberoi. All the staff were attentive and so sweet. From check in with Vindi who was so great at telling us all we needed to know. The grounds are so beautiful, the beach was perfect, the pools were clean and so refreshing! Oh and the food! Fantastic! The rooms are maintained well and we had turn down service every evening with beautiful towel designs. Special shoutout to Natasha and Niki at the Herb Trail restaurant who was super friendly and accommodating. Maya at the spa gave the best body scrub and massage. We now plan on visiting all the Oberoi locations as soon as possible! Definitely our favorite stay in Mauritius so far! My husband and 1 can’t stop raving about our stay! Thank you for creating such a serene, beautiful and luxurious experience!! ”

“Enjoyed the stay and great services ”

“Great service”

“Great service. Did not feel crowded. Great food. Property a bit dated.”

“One of the best hotels. All round ”

“The level of care was excellent. They truly treat you like you’re in paradise. Every wish of mine and my wife was fulfilled with a smile on their faces. I can’t say good enough things about this resort. A must destination for couples and families! ”

“I stayed at The Oberoi, Mauritius recently, and while the housekeeping was excellent, several issues affected my overall experience. Before my arrival, I had clearly communicated my preferred title as “Ms” during pre-arrival correspondence. Despite this, I was addressed as “Mrs” upon check-in and in printed materials. More disappointing still, my name was also misspelled on the welcome letter. Shortly after arrival, I received a welcome email from the General Manager asking about my stay. I appreciated the gesture and responded the next day, politely raising these issues. Unfortunately, I never received a reply-neither during my stay nor in the weeks after I had checked out. While many staff members were warm and professional, there were moments of indifference. On several occasions, we said “thank you” and received no response, which was surprising and disappointing. Additionally, I found a hair in one of my dishes, which was both unpleasant and unacceptable at a hotel of this standard. I also noticed that several cotton bud packages in the bathroom contained brownish stains or residue on the buds. The resort is beautiful and has great potential, but the lack of follow-through, attention to detail, and basic courtesy left me underwhelmed by what should have been a seamless luxury experience. ”

“Stunning in every way.”

“A wonderful hotel! The hotel is absolutely beautiful and offers everything you could possibly need. The staff is extremely helpful and attentive to every request. Everything is kept spotlessly clean. We feel very comfortable here and would like to sincerely thank the entire team!”