“The hotel is very clean and the staff are all friendly. I would happily stay there again.”
Sidonie
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Sep 30, 2023 05:13:54 PM
“The hotel is lovely and in a great location. The staff are friendly and very helpful.”
Clare
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Sep 28, 2023 11:22:38 PM
“Lovely hotel, very large with good amentities needing a little modernisation and attention here and there. Breakfast was amazing, just dont go at 9 as its always busy then. A certain age of clientelle who come back many times. Small car park on site can be an issue as they sell more tickets than they have spaces so you might end up on the street even if you have paid to use it. WiFi is not sufficient, they really need to upgrade it. Dont try come here on business if you need internet. ”
Sep 19, 2023 06:36:15 PM
“Really friendly staff on reception & waitresses at breakfast.
Breakfast was excellent, room was good but shower didn’t work very well and television was difficult to see from the beds!
But overall we enjoyed the stay and lovely balcony with view below ”
Patricia
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Sep 18, 2023 05:47:49 PM
“Hotel is very grand, but very dated, in need of an update and repair, as the sink in our room was totally cracked.
The pool is lovely, but the changing rooms smell musty.
Breakfast is amazing...staff very helpful and polite.
Excellent, central.location in Douglas. Overall, I would stay again. ”
Claire
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Sep 11, 2023 12:38:29 AM
“Great place to stay, Excellent staff, Great breakfast.
Rooms are a little worn. But overall a great place to stay”
David
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Aug 30, 2023 05:33:06 PM
“I can say without question the staff make this hotel worth it. They work so hard but with such positivity and are always smiling and willing to help.
Louby, Anthony and the entire team on reception made our stay so enjoyable and we are very grateful.
Thank you”
Paul
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Aug 21, 2023 06:44:00 PM
“Hotel was a little tired and needed an update but it was clean and breakfast was great. Not sure that I agree with only cleaning the room on the 3rd full day of the stay, as we were only there for 3 nights we did not get fresh towels and teas and coffee was not replenished ”
Lesley
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Aug 15, 2023 08:42:17 PM
“I stayed in a room attached to the atrium..
The room itself was lovely with a balcony.. however the atrium is warm with the room having no air conditioning
The bathroom shower is small with mould that is more tired and needs an update
The staff can not do enough for you”
Claire
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Aug 10, 2023 04:43:38 PM
“Very friendly hotel staff. The hotel is showing its age, but good value for money and prime location. Good breakfast selection. No other meals served in the hotel but the adjoining restaurant, which is Pan Asian, cooked steak and chips on request. Small pool was ok, but no steam room, sauna or jacussi. Pool changing rooms smelt damp.”
Mrs G.C.
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Aug 5, 2023 03:41:13 PM