The West Hotel Spa | Hotel in Hang Dao, Hanoi Province
23 Hàng Đào, Hanoi, Vietnam
9.0 · Exceptional1320 reviewsSonderHotel SuiteAir ConditionerDesignated Smoking Area
Hang Dao mornings, soft light, a terrace that feels usable.
At this property
Air Conditioner
Designated Smoking Area
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Restaurant
Toiletries
Guest Services
Entertainment
Breakfast
Heating
Internet
Laundry
The West Hotel & Spa places you in Hang Dao, in the center of Hanoi, with the city’s rhythm close at hand. From here, Thang Long Water Puppet Theater is a short walk away, and Hoan Kiem Lake is also within easy reach, giving you a practical base for days shaped by the Old Quarter and nearby sights. It is a Hotel that works well when you want central access without giving up a quieter place to return to at the end of the day.Inside, the focus is on comfortable family rooms with air-conditioning, private bathrooms, and modern conveniences that support an easy stay. Each room includes a work desk, minibar, and free WiFi, so you can settle in, plan your day, or catch up on messages between outings. The layout is designed for guests who value simple, dependable comfort, with the basics in place and room to unwind.Shared spaces add to the pace of the stay. You can spend time on the terrace, enjoy the restaurant, or make use of the spa facilities when you want a slower hour indoors. The hotel also offers a 24-hour front desk, concierge service, and tour desk, along with guest services and transportation support where available, which helps arrivals and day planning feel straightforward. Around Hang Dao, the setting keeps you close to central Hanoi, with the airport a practical transfer away and the neighborhood’s walkable streets making it easy to return to a stay that feels grounded and well connected.
Arrivals & Check-in
24-hour front desk, air conditioning, Hoan Kiem Lake 6 minutes away
Hotel · Hanoi
Arrival
Check-in age 18, photo ID, credit card required.
Bath products
Private bathrooms , Toiletries , air conditioning
Design
Family rooms, private bathrooms, free Wifi.
Tech
Free Wifi, Wifi in all areas, Internet
Bedrooms & Baths
Family rooms with work desks and private bathrooms
Where you sleep
· 21 Bedrooms
· 6 Bathrooms
Restaurant
Fruit
Wine/Champagne
Snack bar
Bike tours
Cooking class
Spa and wellness center
Spa lounge/Relaxation area
Massage
Full-body massage
Property Amenities
Spa facilities, a terrace, and a restaurant downstairs
Laundry
Breakfast
Wellness Facilities
Spa
Sports/Activities
Entertainment
Guest Reviews
The West Hotel & Spa Reviews
“Hanoi old quarter hotel won't be disappointed”
Ian
·
Jul 15, 2026 07:00:00 AM
“Good value, great service. Highly recommended!”
Mỷ
·
Jul 14, 2026 07:00:00 AM
“Our first time to Hanoi, and the staff there go outvof their way to help you, cannot fault the service”
Jennifer
·
Jul 8, 2026 07:00:00 AM
View more reviews
The West Hotel & Spa Reviews
“Hanoi old quarter hotel won't be disappointed”
Ian
·
Jul 15, 2026 07:00:00 AM
“Good value, great service. Highly recommended!”
Mỷ
·
Jul 14, 2026 07:00:00 AM
“Our first time to Hanoi, and the staff there go outvof their way to help you, cannot fault the service”
Jennifer
·
Jul 8, 2026 07:00:00 AM
“The breakfast spread was amazing with plenty of options. Special thanks to LEO for her kindness. A very comfortable and pleasant stay”
Reece
·
Apr 22, 2026 07:00:00 AM
“Good for a short stay in Hanoi”
Paula
·
Apr 22, 2026 07:00:00 AM
“Feels like staying with friends ☕🏡”
Anna
·
Apr 17, 2026 07:00:00 AM
“So central and convenient!”
Charlotte
·
Apr 15, 2026 07:00:00 AM
Good to know · before you book.
Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Stay length
1 Night minimum.
Booking
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FAQs
Frequently asked questions
01 / 06
Is breakfast available at The West Hotel & Spa?
Yes. The family-friendly restaurant serves American, buffet, vegetarian, vegan, and Asian breakfasts, with options like local specialties, warm dishes, juice, pancakes, cheese, and fruits.
02 / 06
Does the hotel offer free WiFi?
Yes. Free WiFi is available, and the property also lists internet access throughout the hotel.
03 / 06
Are pets allowed at The West Hotel & Spa?
No. Pets are not allowed.
04 / 06
Is there an airport shuttle service?
Yes. Airport pickup and airport drop-off are available, and shuttle service is listed among the hotel services.
05 / 06
Does The West Hotel & Spa have spa facilities?
Yes. You can use the spa facilities, spa lounge and relaxation area, and choose from treatments such as massage, body treatments, facials, and beauty services.
06 / 06
Are family rooms available?
Yes. The hotel offers family rooms with air-conditioning, private bathrooms, a work desk, a mini-bar, and modern amenities.
Yes. The family-friendly restaurant serves American, buffet, vegetarian, vegan, and Asian breakfasts, with options like local specialties, warm dishes, juice, pancakes, cheese, and fruits.
Yes. Free WiFi is available, and the property also lists internet access throughout the hotel.
No. Pets are not allowed.
Yes. Airport pickup and airport drop-off are available, and shuttle service is listed among the hotel services.
Yes. You can use the spa facilities, spa lounge and relaxation area, and choose from treatments such as massage, body treatments, facials, and beauty services.
Yes. The hotel offers family rooms with air-conditioning, private bathrooms, a work desk, a mini-bar, and modern amenities.