Summary: Clean room, quiet, walk to many restaurants if required but also bar and food onsite. Pool and gym facilities were great. One issue during my stay was addressed very promptly and kindly by staff so overall a good stay .
Lorette
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Sep 21, 2026 04:54:55 AM
Summary: Fabulous experience, great location and amenities. Will be back . Thank you for accommodating Faith and I
Nicole
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Sep 6, 2026 03:44:52 PM
Summary: Older rooms but clean and comfortable.
Stacey
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Aug 27, 2026 01:27:04 PM
Summary: Good experience central where we had a reunion - this has been my 5th stay always a good stay.
Jennifer
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Aug 9, 2026 12:32:03 PM
Summary: The carpet had more waves on it than at the beach
Andrew
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Jun 26, 2026 10:25:36 AM
Summary: Very good place to stay. Our king bed room felt spacious. Powerful shower with good temp range, but in a tub base. Had all the necessary bathroom amenities. Bed was comfortable. All basic amenities included. Seems it's been recently renovated so has a new feel. But limited charging abilities if everyone has a couple devices or more. Location is great. Norwest station and coles only a few minutes drive and plenty of great restaurants just a block over on Soylent Court. Paid parking available for $15/day
james
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Jun 8, 2026 12:28:19 PM
Summary: This is the second stay, albeit the first was under a different brand.
The Pros
Good location for me visiting family. The rooms are spacious with comfortable beds and pillows.
I like they also provide a Nespresso machine.
Also my room was very clean.
The pool looked nice, but a tad too cold to swim in June!
The staff were really helpful and attentive, including the restaurant. And the dinner I had there was very good.
Great sized towels in the rooms, not the tiny towels in most hotels.
They also seem to have a number of conferences, so at times can be busy, so may pay to book for the restaurant if that's the case.
The negatives
The rooms are pretty dated. Also no Foxtel (or at least it came up as no signal), and paying premium prices, I felt that was a bit cheap.
The shower is over a bath, so becomes a slip hazard, especially for the elderly, especially with no real hand rails.
Whilst the bathroom was spacious, the toilet is tucked against a wall....truly bizarre and poor planning.
My only real gripe, under the new management, you have to pay $15.00 a day for parking and is not included in the rates. That leaves a sour taste...it simply is a revenue maker.
The only difference now is they have boom gates with license plate technology, but there are others ways to enforce illegal parking (and it has a very large car park).
Overall, a decent hotel, but really needs a refresh in the rooms. The staff are excellent, from the concierge, restaurant and back of house.
Alan Thomas
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Jun 7, 2026 01:54:47 PM
Summary: Room carpet was dirty and stain. Air vent for the air was very dirty full of dust. Stayed here before twice but now have to pay for parking a day.$15. Not before. Won't be back.
Joy and cec
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Jun 4, 2026 02:06:27 PM
Summary: the bed sagged in the middle and was very uncomfortable.
Gail
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Jun 4, 2026 07:14:55 AM
Summary: This hotel was not what that they said on app . The room was big but the bathroom was very old and need to up date
Naghmeh
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May 31, 2026 01:49:34 PM