Vitosha Park Hotel  |  Hotel in Studentski Grad

When I arrived, I headed to the reception, where two guys were present and giving me some odd looks. I introduced myself and said I wanted to check in. I then asked about the facilities, but their responses were so unprofessional and vague that I was genuinely shocked. The taller, bigger guy eventually made an effort to help, but the other one was completely useless. Most of the time, his answer was s

I wouldn't book this hotel again, floor whatever is carpet or weird Lino it's the same in the room as in the bathroom, corridors smell of cigarettes, WiFi is very bad, I mean shocking bad and when u put card in the holder to get power in the room fuse board always buzzing and reception was not interested to do something about it, breakfast was okay, haven't use the spa or pool u unfortunately so can't comment, on plus side really good water pressure in shower.

The room cleaning was not done, the first days only towels and the last day nothing...

This hotel was well equipped and a fantastic value.. correction, an unbelievable value (when I booked anyway). They have a gym and a pool and sauna rooms...plural. They have breakfast buffet which is in my opinion pretty good. The rooms aren't luxury, but they are comfortable and clean with adequate bathroom facilities. The area is close to transportation and a walkable distance to a touristy part of town. It's in a university student area of town. The staff was a little cold to deal with, and their English wasn't great, but I had no issues. I'd go back in a heartbeat...especially if I got the deal I got the first time.

Huge room, modern interior, super clean and finally a cabinet where you can store enough clothes. I really loved it. The pool and saunas are great. The breakfast was tasty.

Great place. Great customer service

Very good and clean hotel with great location.

Everything was fine except the wifi. Most of the time the connection was poor or completely gone.

Hotel feels tired. Furniture and finishings are rather strange,especially room flooring. Pool is OK when not full of children as it is 25m and good for a swim. Sauna Park as they call it is good with 3 saunas to choose from and a steam bath. Fitness is decent too. Restaurant is OK, closes as 9PM and you do not other options nearby. Area around the venue also feels strange despite the park where you can have a walk. Lobby area seems spacious but feels empty to me. Business facilities not used, so no opinion there. WiFi is open and drops regularly, receptions has no LAN cables to give you and I do not even work the wired connections are avaliable despite LAN sockets in rooms. This was also the first hotel that I visited with its doors openning towards you. Also no telephone in rooms and no room service available. Go there if you have business in the area, not worth a special visit.

Great hotel with an excellent view of the Vitosha Mountain!