Summary: Well maintained property and shopping mall and food court near door
Kang-Hao
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Aug 19, 2025 04:09:02 AM
Summary: I rented a suite so it was nice
Jayme Jhon
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May 5, 2025 02:40:49 AM
Summary: It's my first business trip to Beijing. After seeing the prices of the rooms, I already knew I couldn't expect it to be like other 5-star hotels I've stayed in. Still, this one fell short of expectations.
The disappointment started when we checked in. There was barely any eye contact from the gentleman, not to mention a smile that one would normally expect from someone working in the hospitality industry. We raised a few questions and requests, none of which was given a positive response to.
In fact, all the front desk staff we met during our stay was the same. They wouldn't take the initiative to find ways to make their guests stay more comfortable. The most welcoming staff was the one for housekeeping. He always greeted me with a big smile and asked politely if he could clean my room.
I stayed in a Grand Deluxe King Room. The room is spacious but the condition is appalling. There are many cracks and scratches, and you can see signs of water leakage here and there. Two lights in my room were not working properly but I couldn't ask for a change of room as they're all fully booked.
We went to their lobby bar one night just to find that many of the drinks on their menu were not available, and they only had 1 choice of red wine and 1 choice of white wine. We didn't go back to any of their restaurants afterwards.
Facility-wise, both their gym and pool were closed for maintenance.
Overall, I'd say all the 4-star hotels I stayed in for business trips are better than this one.
Jul 7, 2024 09:44:37 PM
Summary: We stayed for two weeks November 2023 and we stayed in the executive suite and it was perfect for us. It was clean, quiet and the service was amazing! If you plan to stay for more than a few days i highly recommend the executive suite (worth it). There is a lounge with complimentary breakfast, snacks/dessert and coffee. It was really comfortable.
YAO
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Jan 7, 2024 09:29:56 AM
Summary: The priperty is classy and well kept. The buffet for breakfast was very good.
Coffee was lacking in room. The tea bage coffee version produces very weak coffee.
AC unit had the room temperature set at 25 c and often climbed to 30c. Uncomfortable when its that hot and the windows are locked so not able to open to get releif from the heat.
Allan
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Nov 17, 2019 06:07:21 AM
Summary: So far quite good. Room are nice and clean enough. Reception is also helpful
Keith
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Aug 30, 2019 02:14:38 PM
Summary: Some of the staff can’t speak English very well and the water pressure was quite low. Other than that it’s great
Amy
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Jun 28, 2019 03:30:33 AM
Summary: The concierge service could be improved further. The guy attended to me kind of disappeared after he made the call for a taxi upon my request. However I was waiting not knowing that the taxi has actually arrived.
Michael
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Jun 21, 2019 09:34:30 PM
Summary: Good for the business traveller. Near subway station.
Fu
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Nov 24, 2018 06:16:41 PM
Summary: Everything was comfortable and clean. Thank you to the staff for making our stay great.
Stephanie
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Feb 3, 2018 08:45:15 AM