WoodSpring Suites Allentown | Hotel in East Texas, Pennsylvania

“Great for a travel stop for a night!”

“Nice place, clean rooms,”

“The room was clean but it lacked a few things. It’s a basic room. I reserved a queen room online 2 weeks before our stay, but when I tried to check in they told me the hotel was sold out and said I would have to settle for two doubles. I checked the online reservations and found several rooms still available, including a queen room, but the woman behind the glass didn’t want to hear it. I stood at the glass check-in window for 10 min, rang the service bell 3 times and tapped on the glass a few times before she got off her chair just off to the right of the window but out of sight. Apparently if you book through hotels.com or Expedia you are put on the back burner and only those who book directly with the hotel’s online website get what they actually reserve. I was tired and dis-satisfied with her attitude and response. She was rude and tried to deny me my room, which they had already charged me one night for even though the website said pay nothing till you arrive. I held it with a credit card so I would be guaranteed a room. She handed me a room key. She explained the $10/night for my dog, which is fine. I knew there was a fee, but then I was told there would be an additional $50/nt cleaning fee, which was NOT explained on the website. I decided to leave the dog with family instead. She proceeded to tell me if I tried to sneak the dog in I would be kicked out of the hotel. I told her that would be stupid since there are cameras. She just wasn’t nice. Never again!”

“Meh”

“Was a very nice work clean.”

“Everything was clean, the front desk service was very good.”

“Walls were very think and we could hear our neighbors until 2am. The front desk staff was very helpful and went to speak with them immediately. ”

“The Staff were beyond fabulous, can’t say enough about how wonderful they made my stay. Tzeitty was a sweetheart at 1am when I checked in, and provided amazing breakfast options the next morning.She introduced me to the manager Marya who helped resolve an error I made in my booking. They both were so kind and helpful! The stay was really nice and the hotel was great.”

“We always stay there .we always feel at home there since it is our second home.lol.our room is always clean and smells good.Staff is the best they are always friendly,helpful and some are like family to us.parkingand kitchen is food.plenty of storage,cabinets in rooms”

“My problem was, when open the door the room smell dog.”