Birch Glen Lodge | Hotel in Cascade, Idaho

“Decent hotel to stay at for a night. Room was 9/10 clean.”

“Convenient for the price but the bathroom was never cleaned, there was pee all along the toilet seat and dirt in the bath tubs. I’m also not sure if they changed our sheets they were wrinkly and smelled funny. Overall 10/10!!”

“This motel is really rundown. The outside didn’t look too bad but the rooms are very sad. The water barely ran, the tv didn’t work, it was not “fully stocked “ with kitchen items as the listing says, it had 1 spoon, a weird serving fork and 1 butter knife! dilapidated furniture, stained carpets, just overall in sad condition. There was a clean out drain right outside our room that had raw sewage all around it. I will say I feel it was fairly clean it’s just really rough. ”

“It was convenient. But our door would not lock when we left and the plumbing was broken and leaking all over the walk way making it an ice hazard as it was very cold out. There was literally human feces on the walk way to our room. ”

“Check in no person at front desk. Had to call the exchange person twice to get in the room. No email sent with door code. Tv couldn’t be fixed so no tv for 3 nights. Fitted sheets didn’t fit bed kept coming off and unk crusty substance on sheet. Shower head sprayed in five different directions. Holes in the walls and peeling drywall Sconce over bed loose and falling out of the fixture. The room reflected no maintenance or care by owner. You have to call the exchange operator who is mostly over seas so there’s language barriers delays and echos when you needed something. Then wait for the exchange to call back. Did meet the nice maintenance lady/ clerk who had limited resources at her disposal and was obviously too overwhelmed to handle requests. We stayed at birch glen two years ago and had a pleasant visit. Something is definitely going on now it’s terrible. ”

“The shower was very hard to turn on. The original room reserved was no longer available and I was moved to a smaller room, still haven't gotten a refund for the difference between a suite and a double queen room. ”

“Okay for a short stay, ice fishing trip.”

“Table, but no chairs. Even more critical, light fixture directly over bed had no globe, light bulb hanging from the socket, and what appeared to be exposed wires. A child standing on the bed could have easily reached it. ”

“Great place. I stay here every time I’m in Cascade. ”

“We got the deluxe suite for the weekend, which was fabulous because we were able to cook and just relax in the living room area. They do provide some pots and pans and utensils and dishes as well. That was fabulous. Room was clean with extra bedding on the side so that was nice and plenty of towels. Only thing I think they should mention for this specific room is that it is right above the rec room so for anybody with a infant or a toddler who has daytime naps just be aware of that it can get a little noisy below, nothing too out of hand though. overall, very satisfied with the stay would definitely return to the suite again.”