Casa Andalucia | House in San Juan del Sur, Rivas

“Staff was nice. I paid for the deluxe cabin BUT went a message 4 hours before arrival to make sure they had air conditioning. Received No response. Got there and the cabin did not have air. Staff gave me another, smaller room with air, so I agreed to stay for one night, but had paid for 2. I was not willing to pay another $75 to stay in the smaller room for another night”

“The check in lady was great, don't remember the name of the one that was there next day, but she was rude, we book a massage at 4 and confirmed, same that they canceled no reason and we were told if we want the massage we have to walked to a different property, also the breakfast was included and we request something extra for breakfast of course paying extra and she told us it was not possible. Next day lady who check us in was back, she accommodate the breakfast request, shame I don't remember her name because she was simple awesome.”

“Great staff and location with a nice view. ”

“Such a great place, had to extend my stay here. Breakfast is solid and cleaning is regular. Nicely situated on the hill so the view is incredible but also not far from town, walking distance. Would highly recommend.”

“We loved this place. Quiet, friendly, and with a beautiful view of San Juan! Definitely a hidden gem!”

“Great”

“The staff was courteous. The breakfast was amazing. The view from the public area is great.”

“Oke hotel”

“Really sad to be giving this rating as this property had everything to be a 5-star stay, with an amazing view to the town/beach and a nice little pool area etc, but unfortunately my stay was a nightmare! Do not book the room by the pool/with view to the town/beach, this room is right next to the kitchen! It is extremely noisy with staff talking, cooking, people having breakfast etc. honestly it really is that bad! The door to enter the room is inside the kitchen/common area so there’s constant noise of people talking/doing stuff. Also, at the back is the laundry space so you hear the washing machine constantly working & staff are always hanging clothes etc so they can see you through the window, no privacy at all! The “balcony” area advertised is not private! There are tables for the guests to eat outdoor - I got woken up at 7am with the noise of a couple eating breakfast and talking loud right in front of my window. Also another guest sitting in the recliner chair on that space. Also be aware that there is only one lady “in charge” (she’s the cleaner, cook, receptionist, etc) and she only speaks spanish which would be a huge language barrier for a lot of people. Breakfast is super small/simple and location is quite a walk from the beachfront area (super inclined as well so it’s a bit of an effort to get to the top by foot). Not super clean either (had staines in my sheets and towel). Don’t know about the rest of the rooms but I definitely DON’T recommend the one by the pool!”

“Lots of stairs to walk down the cabin, needs lighting. It was super dark and very unsafe for us at night. Super deep. There were lot of ants and bugs walking around the place. Please be aware of security cameras looking at you, no privacy. With was one of the reasons that I booked this one. Breakfast was late and very simple. No parking lot. Other than that is ok.”