Comfort Inn | Hotel in Princeton, Illinois

“management just not enforce cleanliness standards. The elevator was dirty. The walls were dirty. There was a piece of the wall that was chipped off the floor look like a crime scene. When I pointed it out to management he said it was only spilled coffee. He was aware of it and it had been there for 48 hours and then it was left for another 24 hours before it was cleaned. We were relocated three times when we first checked in the first room had a dirty bathroom the second room the air-conditioning didn’t work. The continental breakfast runs out in the first 90 minutes and has never refilled. The car on the third floor has small pieces of plaster everywhere.”

“New owners and he is in the process of redoing the rooms. He was waiting for his license to serve breakfast. The room we stayed in was very nice.”

“I wish they would have had food and beverage service due to the water main break.”

“Room had not been cleaned. Beds unmade. Used alcohol bottles left in the room. Staff got me a new room, but I would've rather had a refund so I could stay someplace else. Breakfast was very minimal.”

“Excellent customer-service. Beautiful hotel”

“friendly staff, very clean, great stay”

“Everything was fine, but not great. No carpeting on the floors made for a cold feeling room. The AC was set to 60 when I came in, but heated back up again once I switched it to heat. The breakfast was sparse and not great, and the desk help was hard to find.”

“Bed bugs”

“Was supposed to have a room with a world pool but said was broke but website said 3 left when I booked room ”

“Clean, good beds, quiet. Limited breakfast. ”