Nairobi mornings, soft garden light, a terrace with views.
At this property
Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry
Fairmont The Norfolk is a hotel in Nairobi set among tropical gardens, with an early 19th century colonial building at its center. It places you within reach of the National Museums of Kenya, and the 24 hour front desk can help arrange shopping and cultural tours around the city. For arrivals and departures, a shuttle is available to Jomo Kenyatta International Airport for a fee, keeping the stay connected to practical city movement.
Inside, the rooms are designed for an easy, polished stay. Expect elegant decor, a flat screen TV, a marble bathroom, and views over the surrounding garden. Some suites add a separate seating area, while others include a large furnished terrace for more room to unwind. Free WiFi is available, and the overall feel is spacious, calm, and suited to travelers who want comfort with a classic edge.
Shared spaces give the property a steady rhythm throughout the day. You can start with breakfast, then move between the heated outdoor pool, fitness center, sauna, and steam room. There are six restaurants and bars on site, including a modern American steakhouse, a wine bar, a poolside restaurant, and Lord Delamere Terrace, which serves an international à la carte menu. The gym also includes personal trainers and daily classes, and massage facilities are available.
For longer stays or work trips, Fairmont The Norfolk brings together business services, laundry, parking, and accessibility features in one central address. With security measures in place, wheelchair accessible spaces, and guest services available around the clock, the experience feels organized without losing its sense of place. It is a stay that balances Nairobi’s pace with a quieter, more storied atmosphere.
Arrivals & Check-in
24-hour front desk, marble bathroom, National Museums of Kenya, 15-minute walk
Hotel · Nairobi
Arrival
Minimum check-in age is 18
Bath products
Marble bathroom
Design
Early 19th-century colonial building, separate seating areas in suites
Tech
Free WiFi, board games/puzzles, daily classes
Bedrooms & Baths
Rooms set up for a comfortable multi-day stay
Where you sleep
· 146 Bedrooms
· 16 Bathrooms
Fruit
Coffee house on site
Kids' meals
Kid-friendly buffet
Wine/Champagne
Bar
Special diet meals (on request)
Breakfast in the room
Restaurant
Snack bar
Property Amenities
A fitness center, sauna, and massage facilities on site
Air Conditioner
Internet
Child Friendly
Parking
Designated Smoking Area
Accessibility
Guest Reviews
Fairmont The Norfolk Reviews
“A comfortable and warm welcome to Nairobi.”
Elizabeth
·
Sep 12, 2026 07:00:00 AM
“Outstanding service”
Roberts
·
Sep 5, 2026 07:00:00 AM
“A delightful experience”
Navraj
·
Aug 30, 2026 07:00:00 AM
View more reviews
Fairmont The Norfolk Reviews
“A comfortable and warm welcome to Nairobi.”
Elizabeth
·
Sep 12, 2026 07:00:00 AM
“Outstanding service”
Roberts
·
Sep 5, 2026 07:00:00 AM
“A delightful experience”
Navraj
·
Aug 30, 2026 07:00:00 AM
“Excellent stay at the Norfolk.”
Mercer
·
Aug 10, 2026 07:00:00 AM
“A wonderful stay in the heart of Nairobi!”
Antonia
·
Jul 19, 2026 07:00:00 AM
“Rio Ed by a couple off staff members in the restaurant”
Steven
·
Jul 18, 2026 07:00:00 AM
“An unforgettable stay at a historical hotel.”
Yuzo
·
Jul 7, 2026 07:00:00 AM
Good to know · before you book.
Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Payment Policy
Credit card required
Stay length
1 Night minimum.
Booking
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FAQs
Frequently asked questions
01 / 06
Does Fairmont The Norfolk offer free parking?
Yes, free parking is available. Accessible parking is also listed among the property’s parking options.
02 / 06
Is breakfast available at the property?
Yes, breakfast is available. You can also order breakfast in the room.
03 / 06
Does the property have a pool and spa facilities?
Yes, it has an outdoor pool and spa facilities. You’ll also find a sauna, steam room, massage services, and wellness packages.
04 / 06
Is there an airport shuttle service?
Yes, airport shuttle service is available for an additional charge. Airport pickup and airport drop-off are both listed.
05 / 06
Is Fairmont The Norfolk pet-friendly?
No, pets are not allowed. The property does require credit card payment.
06 / 06
Is the property accessible for guests with mobility needs?
Yes, the property lists wheelchair accessible features and facilities for disabled guests. An elevator is also available.
Yes, free parking is available. Accessible parking is also listed among the property’s parking options.
Yes, breakfast is available. You can also order breakfast in the room.
Yes, it has an outdoor pool and spa facilities. You’ll also find a sauna, steam room, massage services, and wellness packages.
Yes, airport shuttle service is available for an additional charge. Airport pickup and airport drop-off are both listed.
No, pets are not allowed. The property does require credit card payment.
Yes, the property lists wheelchair accessible features and facilities for disabled guests. An elevator is also available.
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