Heritage Inn | Hotel in Artesia, New Mexico

“The stay was fabulous ”

“Not a bad experience, but strange. We were coming into town fairly late, around 10:30pm, so I tried to call the hotel to alert them; I couldn’t find a working number. I found an 800 number, which was forwarded to someone named Bob’s voicemail. I didn’t leave a message. When we arrived, no one was at the property. There’s a door leading from the street upstairs, with no elevator. Thankfully there is a working phone number posted on the locked door, and we were able to reach someone and get a code to enter the building. It was a bit eerie - maybe because it was a Sunday night, we may have been the only ones there. All the room doors were open, and our assigned rooms (which we were told over the phone at the door) had our room keys on the desk in the room. My room was fine. The whole hotel is pretty dated, as evidenced by the corner shower with brass trim. The A/C worked well, and there was also a ceiling fan which is a plus IMO. The bed was fairly comfortable. In the lobby area, there’s a sign that says breakfast starts at 6am. We started the coffee maker up and we left the hotel at 7:30, and no one had shown up, and there was no breakfast. Thankfully, we discovered Kith+Kin a few blocks away, which did not disappoint.”

“The room was clean and comfortable, Christmas Eve service & instructions were excellent. Enjoy staying here.”

“Pretty cool boutique hotel, would be nice for families.”

“Very nice, excellent service. A true piece of days gone by. Very comfortable. ”

“This was another great pic, very historic and easy on the pocketbook. Had all the latest amenities and was very comfortable. The staff was not at the location but remote so check-in was over the phone, with no front desk. The check-in was easy but for someone who is not real use to that, it can be a challenge if you are unfamiliar with the steps. Great stay over all.”

“Very neat, clean, convenient, also privacy. Self service morning time is more like home that residents freely stay in the kitchen room or privately in own room. Trusting and respecting environment made residents feel comfortable and warm and intuitively act to save and protect such warmful environment by happily following the instructions. Checkout is simple and easier. Our room has two keys, and lucky, one of them works, but other one doesn't. ”

“Cleanness, very well kept only thing I didn’t like was the room was street side and we could here the traffic outside”

“The bed and pillows were very hard. ”

“Highly recommend this place! Unique stay - beautifully renovated old building. Friendly staff, and very clean guest rooms. We picked this place over staying somewhere closer to see Carlsbad Caverns, and so glad we did! The town is so cute with good dining options. Would definitely stay here again. ”