Holbrook Manor & Spa. | Hotel in Wincanton, England

“Good, not the best breakfast but not the worst”

“When arriving the blind covering the french doors had 4 slats missing, had to convince the staff to change these from another room that had no-one staying 2hours later. Why they didn't put a curtain rail up and have curtains I don't understand. Was offered comp breakfast but only after asking, staff not that interested about the issues. The decor is dated and the taps and showering needs to be completely renovated. Taps move on the basin and the waterfall shower head was spilling more water on the wall due to damage. Bed was from the 80s and the mattress was so soft and was sinking without anyone on it. Awful sewer smell outside, luckily not in our room. cannot sit outside due to the insane amount of wasps around. Breakfast is extremely expensive for what it is. It's good, but very small portions. The member of staff who was in the cafe room when we arrived was amazing (didn't catch her name) The bedding and towels were clean! I wouldn't stay here again, such a shame as the building has so much character. Needs money to refurb!”

“Nice hotel to stay and relax. Out of town and great gardens/open space. Pool and gym were also good. The evening food was a little limited choice, considering location you needed to drive if you wanted to eat elsewhere. We stayed as a stop over on our way to Cornwall and decided to book again for the way home.”

“I wanted to like this place but won't go back and wouldn't recommend. The good first. The building looks lovely and the grounds are nice. I can imagine they would be a lovely venue for a do. Our room was spacious and had a good shower and likely would be great if it was cooler. Why I won't be back. I was sent a message on hotels.com, I replied but it wasn't read. We arrived late and the night potter said we'd checked in already then couldn't find out keys. It took half an hour and a couple of rooms before we had a room with enough beds, not great as we were very tired. The room itself was super hot even when the windows were open and temp had dropped outside. Breakfast was poor with some reheated food that was cold inside, poorly made and missing items, we all left a large proportion. There were tons of wasps about”

“Room was ok really. Had two fans which were a bit pathetic with room being so hot. Disappointed that no restaurant was available or bar for hotel guests. No choice but to go out to eat due to the Ants crawling around the cafe on site. Very doubtful we would stay again.”

“Nice place lovely venue. In need of a bit of tlc looking a bit tired. Bit weird that bar is only open if there is a function on. Luckily there was for us. No air con in bed room. But room was good size Cheap and cheerful”

“They staff were very helpful and polite, how ever our room I wouldn’t personally say was £120s worth of room. There was mold at the bottom of the unit and looks like the roof was ready to collapse. Windows were blow so awful to look out off, cracked tiles in the bathroom and bath was also damaged. I probably wouldn’t stay here again as I feel I could have booked somewhere else and had a better room. Slightly unhappy as this was a getaway for my girlfriends birthday and the pictures online made the room look better than it was 2/10”

“Booked a Suite with Garden view, nice big room. Gym and pool good. Breakfast good.”

“Room was clean and functional for what we needed … ground floor outside with patio looking onto a very nice garden good if you are limited on flexibility.. parked right outside our door”

“Plenty of parking and mostly a nice quiet area”