Hotel Heimatlodge  |  Hotel in St. Niklaus

Very nice hotel, clean and beautiful room. Great breakfast

Nice clean and comfy rooms. Quite and close to the train if you need.

New. Modern. Quiet. Very close and easy access to train station. Nice buffet breakfast included.

clean room, great location, and good breakfast service

This was a very relaxing place to stay, we enjoyed our time there.

Enjoy Zermatt without the bustle of Zermatt. Stay here!!!!

The church bells ringing every 15 minutes all through the night made it hard to sleep.

I would like to rate this property higher, but the check-in process and lack of any on-site staff made this stay much more stressful than I would like. You have to receive an email prior to arrival that you confirm your room and make payment and then they send a code to access your key to get to your room, and we rented three rooms but only got two emails (codes) which interstingly came 4 days apart even though all 3 rooms were rented at the same time. I tried emailing to get a 3rd email but didn't get any response, and trying to call the 2 phone numbers posted on-site to no avail (one would not connect and the other was just sent to Voicemail). We got very lucky and guessed the right code to access our 3rd room key. But then I wondered if the code was so simple to guess how hard would it be for someone else to access those keys as well??? Once we got into the rooms the stay was very good. Nice comfortable rooms - Good breakfast. Interestingly we got charged for the 3rd room at Breakfast after we stayed for the first night by the person who set-up the breakfast. That was the only time we saw on-site staff was during breakfast. I would strongly recommend that this hotel improve the check-in process and have an on-site staff person available at least during check-in hours so that the customers aren't as stressed as we were.

Hotel is very clean throughout. Staff very friendly and focused on guest satisfaction. Short ealk to train station.

It is self check in, with no staff. Internet is spotty and I couldn't get checked in. Luckily a person staying there, called a number that didn't work for me. She got the code for a room key. Next morning the proprietor was very apologetic and gave me a bottle of Chevas Regal as compensation. Breakfast was included, and was marvelous. They prepared eggs, and had a great selection of breakfast food. Modern and beautifully built.