Hotel Osam  |  Hotel in Supetar

2nd time visiting, staff are great and the hotel is very good

Very helpful staff. Very clean. No free towels at the pool which was cold. Garden view not good at all, ground level and people can look right into your bedroom with no door. Outside door was a unique design but a pain opening and closing it. Food was good and price was fair.

I was slightly disappointed with this hotel . I put it down to the start of the season . I’d booked a suite with seaview. I’d say it was a partial sea view overlooking mostly buildings . There was no sun on the balcony throughout the day. Although this was compensated by the hotel having a nice sunbathing terrace. Internally the room was ok lacked a bit of luxury you’d expect from a 4* . Surprisingly little things like “no shampoo” just an old bottle of body wash, no mini bar stocked . But thing most surprising was being told the room would not be cleaned for our 2 night stay , but we could request if we really wanted !! Staff very friendly but no welcome at breakfast & we were left to our own devices . Overall ok stay & put it down to them getting ready for start of season

We stayed for a few nights in April. It was okay. The staff were kind, attentive and helpful but overall, we have stayed in much better hotels for less money (on Brač!) The rooms allow a lot of sound into them (this was very low season when the hotel was almost empty too) - loud neighbours, a music speaker above our door & our room was right outside the lift.

Very quiet hotel for adults only. Very friendly staff and very nice room.

The pool and saunas were excellent.

Great hotel with lovely staff and location.

The design of the hotel the location and the friendly staff

Poor quality hotel for a 4 star rating. Do not believe you are getting a 4 star hotel when the food, room, amenities and service are poor.

We wanted to love this hotel. Reading all of the reviews and seeing the high rating set us up for a real shock. We had booked the Villa Suite - over 600 sq ft. We arrive and the air conditioning is not working. Maintenance said that the room as it is on the top floor and south facing can never cool off with the one system. Management wanted to say that we must have done something to not make it work. An employee said “you better make a big deal as they will not listen to you.” They downgraded us to a room with a partial ocean view - half the size and at eye level with the pool and guests. As a gay couple we don’t want to be front and center of the whole group - the Villa was discreet and had an amazing bathtub. This was Friday and we asked what that compensation would be - after five days they finally said - they would only charge us the actual price of the new room. Yes, downgraded and zero compensation. They said they gave us a credit of 340 euros - because we had actually paid for the Villa. The breakfast was never changed and eggs were always sunny side up or runny scrambled. I asked if they could make an egg more cooked and the staff said - ask the cook yourself. Mini bar doesn’t exist. Water bottle to fill doesn’t exist. They finally said drink from the tap. Cleaners came every other day bless they forgot about you. Don’t forget to bring your own pool or beach towel. They charge 15 euros per towel - not refundable. Never will recommend.