Quality Inn & Suites Ottumwa North | Hotel in Ottumwa, Iowa

“This hotel was a standard Quality Inn. The room was a 2 queen room. Our room was clean. The breakfast was good. But it's a hotel that is lacking some finish. Our double paned window was broken on the outside layer. So no broken glass on the guest side, but we could see the broken on the outside. As we walked our dog at this pet-friendly hotel we could see that many were broken similarly, so it was probably hail that took out many panes. Staff were friendly and we liked the indoor pool. Older hotel that needs some updates and the bathroom was lacking a towel bar or hooks. Caulk around the toilet and tub was peeling and broken. Deferred maintenance was the story. But we had a good 2 night stay.”

“I was very impressed with the room, it was updated and nice. Staff was nice & helpful! I will return.”

“Very satisfied with all.”

“Kinda upset the first thing you see when you google the place is the hot tub and it wasn’t working and had bugs floating in it”

“Room was very clean, property maintained. Hot tub was being repaired. Customer service good. Will be returning.”

“The worst part was all the rooms with broken windows. ”

“My family appreciated the hot tub and breakfast. We all had a family member who needed to bring their dog and appreciated the accommodation. The ceiling in our room was peeling a bit, but the room was clean and just what we needed for the night. The staff was also very friendly and helpful. Thank you!”

“The place felt like a mom and pop hotel, everything in the room was clean which most hotels are not. Staff was polite and professional, would definitely stay here again. ”

“No ice maker!”

“It was time change Sunday morning, breakfast was already done and cleaned up by 930am, we had to go elsewhere for breakfast. Also the pillows are terrible, very small like a throw pillow size.”