Air Conditioner
Parking
Designated Smoking Area
Balcony/Terrace
Bedding/Linens
Wellness Facilities
Fireplace
Toiletries
Guest Services
Barbecue/Outdoor Cooking
Child Friendly
Heating
Hot Tub
Internet
Kitchen
Along with a coffee shop/cafe, this hotel has a hot tub and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecue grills, and a lobby fireplace are onsite. Refugio Pullao offers 6 air-conditioned accommodations with complimentary bottled water and hair dryers. Beds feature premium bedding. Kitchens offer full-sized refrigerators/freezers, cookware/dishes/utensils, and dishwashers.
Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Castro hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a hot tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Arrivals & Check-in
Contactless check-in, practical layout, settle straight in
Hotel · Castro
Arrival
Check-in start time: 3 pm; check-in end time: 9:00 pm early check-in subject to availability late check-in subject to availability late check-in fee: 20-percent of room rate for check-in between 9:00 pm and 1:30 am minimum check-in age: 20
Design
1 Bedroom
Bath products
1 Bathroom
Tech
WiFi and entertainment where listed in amenities
Bedrooms & Baths
Compact stay with a practical layout
Where you sleep
· 1 Bedroom
· 1 Bathroom
Property Amenities
Comforts and facilities at this stay
Air Conditioner
Internet
Child Friendly
Kitchen
Parking
Designated Smoking Area
Guest Reviews
Refugio Pullao Reviews
Summary: Great room and staff and a good location. The breakfasts were quite plentiful and good food. The only problem is we wish the horseback riding and sailing were available.
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Michael
·
Jan 3, 2026 08:45:04 AM
Summary: We had a wonderful time. The staff go out of their way to make sure everyone enjoys their stay.
Read More
Julie
·
Jan 25, 2023 12:13:28 PM
Summary: Amazing property! Just very remote, not really in Castro. A little hard to find initially ( get good directions from staff) Expedia doesn’t have exact location . Staff wonderful. Food delicious. Wish we had spent more time
Read More
Laura
·
Jan 17, 2023 11:26:52 PM
View more reviews
Refugio Pullao Reviews
Summary: Great room and staff and a good location. The breakfasts were quite plentiful and good food. The only problem is we wish the horseback riding and sailing were available.
Michael
·
Jan 3, 2026 08:45:04 AM
Summary: We had a wonderful time. The staff go out of their way to make sure everyone enjoys their stay.
Julie
·
Jan 25, 2023 12:13:28 PM
Summary: Amazing property! Just very remote, not really in Castro. A little hard to find initially ( get good directions from staff) Expedia doesn’t have exact location . Staff wonderful. Food delicious. Wish we had spent more time
Laura
·
Jan 17, 2023 11:26:52 PM
Summary: Our stay at the Refugio was an absolute highlight of our trip. From the personal welcome, gorgeous view, peaceful location, delicious food, and incredible birdwatching, we loved every minute of our time. We did not want to leave! This is a very special place--every detail was amazing.
Rebecca
·
Jan 1, 2023 08:45:14 PM
Summary: Great view and service!
James
·
Jan 23, 2020 07:44:26 PM
Summary: Amalia, Carlos and Julian have created a wonderful, off the beaten path refuge. You know it’s sited well. It’s on the same cove as Tiarra. See authentic Chiloé in person, not in a bubble.
Michael
·
Apr 6, 2019 10:24:24 PM
Summary: The location; although very remote -and thankfully the signage on the partial dirt road allowed us to get there easily during the day.
It is very peaceful! The design of the 6 rooms unique. The property showcased the volcano and lake well.
The staff was very pleasant!
Feb 28, 2019 07:31:50 PM
Good to know · before you book.
Check-in
Check-in start time: 3 pm; check-in end time: 9:00 pm early check-in subject to availability late check-in subject to availability late check-in fee: 20-percent of room rate for check-in between 9:00 pm and 1:30 am minimum check-in age: 20
Check-out
Check-out before noon
Pet Policy
No pets or service animals allowed
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Airport shuttle fee: usd 30.00 per vehicle (one-way) late check-in fee: 20-percent of room rate for check-in between 9:00 pm and 1:30 am the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Stay length
1 Night minimum.
Other Policy
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted safety features at this property include a fire extinguisher this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Booking
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FAQs
Frequently asked questions
01 / 08
Is this Refugio Pullao pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
02 / 08
What time is check-in & check-out at Refugio Pullao?
Check-in time for Refugio Pullao starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
03 / 08
Does the Refugio Pullao have a swimming pool?
No, this Refugio Pullao does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
04 / 08
How much does it cost per night to stay in Refugio Pullao?
Best-rates for the Refugio Pullao starts from $171 per night with includes Air Conditioner, Parking, Designated Smoking Area, Balcony/Terrace, Bedding/Linens, Wellness Facilities, Fireplace, Toiletries, Guest Services, Barbecue/Outdoor Cooking, Child Friendly, Heating, Hot Tub, Internet, Kitchen with all other facilities. Sonder is dedicated to ensuring every traveler enjoys a comfortable and exceptional stay, whether traveling solo, with a partner, with a pet, or with the whole family.
05 / 08
Is Refugio Pullao a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
06 / 08
Is the Refugio Pullao wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Refugio Pullao has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
07 / 08
What is the minimum night stay policy for the Refugio Pullao?
Based on the information reported by the owner or manager, the Refugio Pullao indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
08 / 08
What cancellation policy is in place for Refugio Pullao?
Based on the information reported by the owner or manager, details for the cancellation policy for the Refugio Pullao are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Check-in time for Refugio Pullao starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
No, this Refugio Pullao does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
Best-rates for the Refugio Pullao starts from $171 per night with includes Air Conditioner, Parking, Designated Smoking Area, Balcony/Terrace, Bedding/Linens, Wellness Facilities, Fireplace, Toiletries, Guest Services, Barbecue/Outdoor Cooking, Child Friendly, Heating, Hot Tub, Internet, Kitchen with all other facilities. Sonder is dedicated to ensuring every traveler enjoys a comfortable and exceptional stay, whether traveling solo, with a partner, with a pet, or with the whole family.
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Based on the information received from our partner, the Refugio Pullao has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
Based on the information reported by the owner or manager, the Refugio Pullao indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
Based on the information reported by the owner or manager, details for the cancellation policy for the Refugio Pullao are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
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Quilquico Bajo s/n, Castro, 5700000, Chile
14 reviews
Air Conditioner
Parking
Designated Smoking Area
Balcony/Terrace
Bedding/Linens
Wellness Facilities
Fireplace
Toiletries
Guest Services
Barbecue/Outdoor Cooking
Child Friendly
Heating
Hot Tub
Internet
Kitchen
9.9
Breakfast
View
Oceanfront
