Seventeen Rooms  |  Hotel in Telavi

The hotel itself is an amazing place, everything is clean and well attended. The only problem I found, and it is more or a country issue, is that all the staff are addicted to their mobile phones and in general there was a lack of customer service.

Excellent stay and in a nice location to enjoy the city. We had a fantastic stay and the team were very helpful and friendly.

My family and I had a wonderful stay. Rooms, balcony, garden and breakfast where excellent.

The hotel helped us with quick check-in. They were very polite and helpful. Breakfast was amazing.

Beautiful little hotel about 7 min walk from the city centre. The service was excellent, the staff friendly and spoke English. The room was spacious, clean and looked brand new(same for the rest of the hotel) and had an own lounge area facing the terrace and the mountain view. Private large terrace with a view over the Kaukasus mountain's in the background. Quiet hotel with a pool in the backyard that we did not have the chance to use due to poor weather the weekend we stayed here. We booked the deluxe double room. Can definitely recommend this hotel, usually never write reviews but I thought this hotel deserved complementing.

Amazing place! Great attention from reception staff Fabulous breakfast I could have stayed few more nights. Thank you

We had a great stay (2 nights) here although a few things were surprising. Check-in was smooth with the general manager really striving to offer fantastic customer service. The property, whether it be the outside, the reception and dining areas or the rooms are cosy and well decorated. The room was on the small side with no mini-fridge or desk. The TV selection was great and the Wi-Fi was fast and reliable. Breakfast was okay although you could tell we were eating the leftovers from the previous day on our 2nd morning. However, breakfast at 9 am (!!!) was an inconvenience for us. We learned that this is common in Georgia but for Westerners like us who like to start early, this was quite an issue. Even though we were absent most of the day, our room was never serviced. Not really an issue but surprising. Only the general manager and guests were wearing masks in the hotel. We are vaccinated and not paranoid but we find it a little insulting to see a sign on the door insisting that guests wear a mask when the staff doesn't. To enter Georgia, you need to be vaccinated so tourists are not the source of the pandemic... Finally, I would suggest having a recycling bin in the room as well as refillable bottles of shampoo and soap in order to reduce the waste from those little plastic bottles.

Newly opened hotel (since Jan 19), interior is just awesome, very modern and atmosphere is unbelievable. The staff however are a bit clueless with the exception of Jaba who helped to organise the most simple (a glass of wine) to the more complex requests (surprise birthday cake) when everyone else said "no". The big let down with this place is the poor breakfast, no toaster, no selection, no offer of good coffee without asking etc.