Swinton Park Hotel | Hotel in Swinton

Room was in good condition however it was a disabled room that was not advised on booking. There was an intermittent unpleasant smell coming from the bathroom. Seeing the disabled room I immediately requested a room change but here was not much enthusiasm as we had a 2 night stay and was told the hotel was full the following night so not much they could do and on the first night there were currently no other made up rooms. Overall the staff at the bar and in the restaurant and around the hotel were very good however breakfast on Sunday morning left a lot to be desired in terms of service as anything cooked took an age to arrive and my wife after at least half an hour gave up on hers but it did arrive as we were leaving! The grounds and facilities are excellent. On departure I was clear to my complaint on the room, I was offered a token without any any investigation and offered access to speak with the deputy manager. I declined both and hoped it would have been dealt with differently as my point was not financial and being fobbed off with £50 and having to request the manager did not feel right. My intention was to convey disappointment with the room in the hope of investigation and recognition to a problem with some assurance it would not remain an issue for others. I left feeling no one really cared!

Great stay! It is a renovated Castle in the middle of Yorkshire.

great grounds, great spa, beautiful house

It has a number of facilities and I used a couple; good spa and treatments in a recently built large spa and a cookery course which was well hosted and lead by Ian. The Castle Bar's mixologist is a star. I heard dissent about the lack of dining options on Monday and Tuesday nights but the food was good and breakfast excellent. Room was great with magnificent views. Great parkland and range of facilities

set a timer for food critic and travel just to taste the food in all these facilities. I find this above average. It was a very pleasant day.

The room was tired especially the carpet which had lots of marks on it. Bed also needs replacing. Excellent bathroom. Housekeeping in the room needs stepping up. Great walking paths.

Property is a castle, beautiful!

It is a beautiful and relaxing place and with historical importance. Staff are friendly and helpful. Breakfast is a bit expensive but then it is very big. If you have big appetite maybe it is worth it.

Great hotel, super service, fantastic food.

Booked a 5* trip with my husband. Arrived to a beautiful castle and greeted with a complimentary drink which was lovely. We were shown to our room and unfortunately it was dated. I appreciate that the property is in keeping with tradition but plastic door handles and low level brand of toiletries didn’t scream luxury I’m afraid. The hairdryer sounded like it was about to blow up and the tap came off in my hand. The drawing rooms and estate along with the spa are beautiful. The meal at night - no cocktail menu. At dinner ordered belly pork which was the size of a Lego brick. Very disappointing. The Terrace bar wasn’t open either so no other choice. No at all impressed.