Tamassa Bel Ombre | Hotel in Bel Ombre, Savanne

“The resort hotel is excellent in design. Reasonably well maintained. But front desk staff are trained only to" manage" customers and are not empowered to provide meaningful services. We were made to wait for hours on arrival inspite of many advance requests for early check in. Similarly it took the staff 45 minutes to bring our luggage to the vehicle at check out, inspite of numerous requests. The response to email queries are tardy too.”

“If I could give Tamassa Hotel and its incredible team 100 stars instead of 10, I would! We recently hosted my son's wedding reception at Tamassa, and calling it "memorable" would be a massive understatement, From the very beginning, the coordination via email has been seamless. We needed a quick turnaround, and the team stepped up without skipping a beat. The mind-blowing organization took all the stress off our shoulders. Every single detail was handled with precision, creativity, and flawless execution. What truly sets Tamassa apart, though, is the staff. The level of courtesy, warmth, and genuine care we experienced from every team member was unmatched. The staff was constantly one step ahead of our needs, making sure we and our guests were completely taken care of. Their expert advice on layout, flow, and touches we hadn't even thought of elevated the entire event. It was the bride's first trip to Mauritius. Tamassa hotel did everything to give a great first impression. Our guests were amazed by the service.Thank you to the entire Tamassa family for pouring your hearts into the newly married couple's special day and making it an unforgettable celebration. If you are thinking about hosting an event or wedding here do not hesitate. They are truly the best in the business! We will have a lot to share with our friends in Canada when we get back home.”

“Fantastic value for money for family all inclusive hotel in Mauritius”

“Takes 40 minutes plus to check in or out. Water sports centre is pretty useless - book at least 48 hours in advance for anything. Book full board if you go here. Food is mediocre and expensive. Beach is really nice and it is close to the helicopter experience”

“Excellent property , staff is attentive and perfect for relaxing. Location wise its a bit far but worth it if you want to stay indoors and enjoy”

“Generally the staff were great - 90 percent of them were lovely - just when we needed help to book an extra night or late checkout it was flatly refused. It is off season so felt a bit wrong. We like the value for money aspect of a well positioned hotel - lovely beach etc.”

“Quite average, we only stayed here as we had a lot of activities do in the south of the island and were out and about most days. Only complaints I have is the gecko problem as they can be quite distressing to see during the night. Was unable to sleep as they kept making noises and made me very uncomfortable during the night so had a few restless nights unfortunately. Staff were really helpful but they may need to be more through when cleaning typical gecko hiding spots”

“Locations was good, room was clean, but lots of ants and lizards around the rooms, staff were friendly, but lots of restrictions, my daughter came to visit I paid extra charges for few hours, food was included in our package but they charge for water and all other non alcoholic beverages”

“Very slow service. Poor management. ”

“Hygiene needs improvement, but the staff was responsive and sometimes very attentive. The facilities were good overall, except for the pools, where surface issues may have caused swimmer injuries. The activities and activity staff were excellent, and it’s a great destination for a family vacation.”