Greenbank Hotel | Hotel in Mylor Churchtown

“I was honestly disappointed with the hotel after having high expectations from reviews. The check in process was fine. They asked where we parked our car and I said in the under garage and they took my registration. It wasn’t until the day we checked out we realised you could access the hotel from the garage. Instead we had been walking along the main road with a child to reception. When we checked in a car was blocking the doorway and not once at check in were we advised. The room was spacious and nice and bathroom was amazing. However it was very very dusty. The beds were really comfy but because it’s an old building the floors creak. We had people in the room above us walking their hotel room for over two hours and this was not fun so I would request a room with no one above you. Breakfast was not good. Had to ask for place settings on table we were sat at. Took our breakfast order. My sons and mothers came out but then said mine would be another five minutes to cook the eggs (?) and then when they came out the eggs was barely cooked. The white of the poached egg was not opaque at all. I said to the waitress my eggs were raw and her response was “oh sorry I will let the kitchen know”. No offer to replace or an alternative. When we checked out there was no “how was your stay”. It was very abrupt. I’ve worked in travel for over 15 years and this wasn’t a good stay. Maybe we were unlucky but we came aware tired from rubbish sleep and that’s not what you want post trip”

“A very pleasant, well managed hotel in an excellent location by the Penryn River with great rooms for breakfast and coffee and a pub. Only issue was that the room was very hot despite having an open window. Consequently sleeping was difficult. I was too slow in requesting a fan and irritated to be told there was one in the wardrobe or cupboard which there was not. I doubt whether a fan would be adequate. The hotel should seriously consider installing air conditioners in each room as summer temperatures are only going to get hotter.”

“Luke on reception when we arrived was absolutely amazing!”

“Perfect x”

“Good hotel. Attentive staff. Beautiful location. Just lacks some amenities that would take it to next level...”

“Xx”

“Super hotel, great location right on the beach for a pre-breakfast swim and a 5 minute walk into town. Helpful local staff was a pleasant change from other hotels.”

“Lovely position, clean, friendly staff”

“Really lovely hotel in a great setting. The view from the bar and restaurant is so good. Staff are great and very helpful. Only complaint was there were no plant-based options in the restaurant for lunch/dinner menu, even though they did a good PB breakfast.”

“All the above was excellent We had an upgrade with a view over the wharf Bery enjoyable stay”