The Bear Hotel | Hotel in Devizes, England

“One of best Hotels I have stayed in. Staff happy and helpful.”

“Mixed. Reception good. Bistro good. Breakfast dismal - harassed apparently untrained service. Room a bit tatty.”

“I was very disappointed with such a very dated, old fashioned room, far below my expectations. The bed was very uncomfortable and worn. The breakfast was of a decent standard. But most upsetting of all was finding some sort of insect scurrying across my clothes the next morning. I informed the receptionist and she said they would investigate. Whatever the insect was, it was definitely not a spider but something else??”

“Beautiful old building with lots of character right in the centre of Devises. Staff were amazing, helpful and very polite. Had a couple of issues due to problems with the building which were made tolerable by the kind, quick and thoughtfulness of the staff. Even with the issues would love to stay there again.”

“Oldy worldy trapped in time but a very pleasant atmosphere with at this time of the year a lovely warm fire.”

“Rooms in urgent need of renovation & deep cleaning. Black mould on shower wall & chair upholstery stained. Breakfast chaotic - not enough staff. Waited ages for coffee & scrambled egg completely cold - didn' t send back as no time to wait longer. Poached eggs hard. Dinner in bistro excellent & bar staff good.”

“Lovely old coaching Inn, lacks personality, staff polite but not engaging except baridta whom we o served as warm and accommodating to people. Rooms need some attention, shower over bath difficult to use and slip hazard, nothing to hold onto when climbing in and out. In need of an overall upgradeand a boost to the staff morale”

“Liked the old world feeling of the hotel, a very comfortable and cosy feeling.”

“On arrival we were shown to room 11. My booking was for a twin room of 20 sq. metre size. Room 11 is oppressive, tired and small with views of the extractor fan and pigeon droppings. How this room can be offered at £100 per night is beyond me. Luckily we were offered room 4 which was acceptable. The hotel seems to be run on a tight regime, one man band in restaurant and at breakfast. Unsatisfactory for the price charged. I think that the hotel requires a complete restoration. Understandably the building is old, but if this had been my first visit and room 11 had been the only availability I would NOT venture there again.”

“This building is 100s of years old, so it has a few creaky floors and worn woodwork - I love that because it shows the character and age of the property. The amenities were great - food was delicious, staff was friendly and helpful, and my room was neat and quiet (I slept well!)”