Best Western Plus Northwoods Inn | Hotel in Bertsch-Oceanview, California

“It's been awhile since the facility was updated. It was average at best, but convenient for travel.”

“Clean but dated interior.”

“We stayed 4 nights and We chose a room with the harbor view and felt we got the perfect room it was spacious with 2 queens, couch and a huge tv and a beautiful view. Bathroom was also very nice and large walk in shower. Complimentary Breakfast was nice and beautiful location for it. Our only complaint was the hot tub, I’m assuming the heating element isn’t working as it was the temperature the pool should have been and the pool was freezing! Also had to request towels for the pool area every night we were there. Just a minor blip, but overall we enjoyed our stay and will continue to stay at this location for future trips”

“Old hotel. Rooms are small and you basically have to stand in the shower to close the bathroom door.”

“Would not recommend staying here. I would definitely try a different hotel.”

“The Best Western served its purpose we stayed one night on our way to SoCal. Rooms were a little tight.”

“One of the best hotels we stayed at during our 11 day drive down the northwest coastal highway. Front desk staff was great!”

“I reserved a Deluxe room with a sofa, and they first provided me a standard room. After going downstairs to get reassigned, the second room was the exact same standard room but newer and cleaner. I told the staff that this is not the room I reserved, then and only after they did they admit that they no longer had any of the deluxe rooms available. The staff was pleasant, but it also seemed manipulative. Update your photos or at least tell your guests that the room they reserved and paid for is no longer available. What’s the point of reserving and paying for a room ahead of time if you don’t have enough available? Definitely won’t be staying there again. Lesson learned.”

“Room was not carpeted so had to we shoes in our room. Room phone didn’t work so I had to walk to the office when I had a request. They would not answer their phone when I called from my cell phone. Staff would not allow for more than 1 set of towels for my wife and I so we had to request room service every day.”

“The room was ok and the location was very convenient. The breakfast was excellent!! However, the whole facility felt pretty dated and the pool area was not great.”